Subject: My site seems slow. At what point should I contact you
The following message was sent by our staff regarding the above subject:
Of course feel free to contact us at any time, but keep in mind that internet traffic does tend to spike up and down on its own. This can be due to:
Your internet connection/router/modem/other peripheral
Your local ISP (internet service provider)
Your computer/router/modem needing to be rebooted
Other issues such as web browser cache that needs to be cleared
After the basics have been tried :
If your website is:
- Very slow, to crawling in load time
- Unresponsive or will not load at all.
- You receive 'Internal configuration' or other server type errors
Or, generally any other unusual instance you can not figure out, please feel free to contact us for assistance.
Please feel free to contact us again if you have any other questions or issues. Thank you for contacting us.