Our custom Linux operating system, built on the Debian platform, was assembled one component at a time by our experienced Unix/C developers with a sole purpose of running web applications as securely and efficiently as possible. For higher security, no unneeded components or ports are used, and each service is monitored and micromanaged from within the server in real time to detect any type of misuse. Permissions are carefully set for all system files to prevent unauthorized use. Resources are also constantly monitored to maintain acceptable load levels. OS level updates are done on each server using Debian's "apt-get" feature which automatically retrieves the updated packages from their designated online repositories, and installs them in real time. This enables us to install OS security patches system wide as they become available.

We are often asked by our customers how we can keep most servers running 120 days or longer without a single reboot. The secret is our proprietary ProcessWatch™ server side management utility which works inside the server to identify and remove zombie processes which utilize a high percentage of the CPU or memory resources, and have been running for over a certain amount of time. Most users do not know that a single line of bad code in almost any programming language can bring down an entire server, so making sure such scripts are disabled prior to causing any harm is a key factor in maintaining uptime and fast page loading. This advanced technology handles potential problems before they take the server down, avoiding multiple reboots and downtime. In addition to automatically disabling runaway processes, our staff is automatically notified each time a resource violation occurs along with the exact details of the scripts or commands used to cause the potential crash. This allows us to effectively micro manage a virtually unlimited number of servers with the same effectiveness.