Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| ehsanipour.com - BURLINGAME, CA USA |
| mrctxray.com - SAN DIEGO, CA USA |
| citgnc.com - MATTHEWS, NC USA |
| cohortviiigames.com - BEAVERTON, OR USA |
| mazia.com - ST PETERSBURG, FL USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| thegoodmanlawgroup.com - WEST BLOOMFIELD, MI USA |
| argall.com - CEDARBURG, WI USA |
| patrish.com - AVON PARK , FL USA |
| exfamily.org - OKLAHOMA CITY, OK USA |
| hamjones.com - HUNTERSVILLE, NC USA |
| bwiintranet.com - BELLINGHAM, WA USA |
| danielrockwell.us.fm - PITTSBURGH, PA USA |
| nonprofitcourses.org - FARMINGTON HILLS, MI USA |
| fandhacctg.com - STERLING, MA USA |
| edenwellness.org - PLANT CITY, FL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I have been in business with Webmasters.com for over a year. I have caused some problems, but it doesn't matter how stupid my questions are, or how unusual my problems are, the service team always solve my problems and answer my questions. And not only do they answer, they do it within few minutes. If anyone is to ask me: "Hey, where should I host my website?", my anwer is always: "Webmasters.com".
This is an outstanding company, and they really care about their customers. They also have the best price I've seen. I don't know how this is possible, but I am so pleased with Webmasters.com. Thank you and again, thank you. |
| Gudmundur Karl Einarsson Kopavogur, Iceland gudmundurkarl.com |
| I can't sing Paul Schultz's praises loudly enough. We have migrated to the new php7 server. Our migration was complicated by the number of sites we have and by the configuration of our directories and files.
I am a full-time volunteer for our non-profit organization, providing state-wide IT support. Because of the demands that would be placed on a volunteer, my IT friends had all advised me to avoid taking on the migration. They have also predicted it would fail. However, because of Paul, I am thrilled to say that my friends were 100% wrong! Consistently, Paul was knowledgeable, kind, patient, responsive, encouraging, and willing to teach me about server-side software as we went along. With Paul's support, the migration was completed with only a few minor issues - all of which were easily resolved. In the current world of IT support, it is unusual for a company to provide the opportunity for a support analyst to truly own the client's support request from beginning to end. Most often, you are handed off to whoever is next up. Paul was there with us every step of the way. Paul is a support ROCKSTAR and I can't say enough about how wonderful he has been to work with. What I can say is that webmasters is extremely fortunate to have someone of Paul's caliber on board. Many thanks to Paul for everything he has done to help us through the migration. Elizabeth |
| Elizabeth D hill Franklin, TN tndar.org |
| I felt I received almost immediate response to my request. Very appreciated. Have always felt your team is very proficient and professional. Thank you. |
| Sue Seay Kalama, WA findinfive.com |
| I have not had any problems with service and the options that you provide for such a low price! Can't beat it! You can count on this person as a loyal customer. Thanks, webmasters.com! |
| Michael Harshman Dixon, IL saukvalleycommunitychurch.com |
| We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."
I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks. Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks! |
| Drew Knowles N. Richland Hills, TX exithere.net |
| Received detailed answers to my questions within minutes from L. Stirling. Thank you! |
| John Hoover Honolulu, HI hawaiisfishes.com |
| I had some questions regarding setting up an Addon Domain. Ryan Glenn answered me quickly and clearly, with the info I needed to finish the job. It's great when support is quick and helpful! Thank you! |
| Ray Hix Berkeley, CA radiantheart.com |
| The "how are we doing" rating should be upgraded with a new rating that states: "Your service is outstanding!" I have been a webdevloper, webmaster and internet marketing professional for over 10 years, using different registrars and webhosting organizations, and I have yet to discover a webhosting service organization that tops the customer support dedication and the control panel software I have been provided at my fingertips. I never had the feeling that I was just another datafield in their client database. I have ended my search looking for a better deal for the websites I build and manage for the profit and non-profit organizations I work for, because I have found my "home" on the web at Webmasters.com. |
| Marcus DeMaaijer Curacao, Netherland Antilles dolphin-academy.com |
| Hi,
What happened? I can't connect to the server. Sincerely A |
| Aleksey Ulitsky Russell, Canada stellium-wanderers.org |
| Although the process is a bit long, i was accompanied every step of the way. |
| Nuno Cortez Vila Nova de Gaia, Portugal consultis.pt |
| I have been a customer of webmasters for a little over 20 years. Their service and customer support is stellar. They are prompt in answering questions and they always put their customers first. I highly recommend webmasters to anyone looking for a great ISP. |
| Elliot Pludwinski East Brunswick, NJ judylynn.com |
| No, your service isn't excellent, it is rhodium with platinum trim. I can't tell you how much I appreciate all your help, knowledge and patience. You have consistently (and quickly I might add) responded to and SOLVED each and every one of my problems through the years, the latest being with permission and FTP problems uploading my new website. Your knowledge on different types of web software just amazes me. From step by step help in terms I can understand to alternate solutions....Wonderful!! A heartfelt thank you on this latest problem that was 100 percent resolved in a very short period of time just seem like enough. Your support team is the very best anywhere. Thanks again. |
| Cheryl Quinlan Homestead, Fl cherylqproductions.com |
| Tammy was very prompt in responding to my e-mails. Our Webmaster is out of town and I needed to make payment to keep our account active. I didn't have the correct e-mail address for the Domain portion of our account and she sent me what I needed to know so I could continue the process to make our payment. The support was very professional, detailed and quick. |
| Cathi LaBonte Austin, TX ewga-austin.com |
| I have been registered for less than 24 hours, had two problems resolved (my inexperience), one of them instantaneously, and I am already extremley happy I decided to host with webmasters. They say Customer care is ther priority and I believe it!!!! Well done webmasters.com. |
| Lorna Walker Nashville, TN whosbeenframed.com |
| Rarely do I submit a help ticket at other companies and hear back within 24 hours. With webmasters it's usually only a matter of minutes before I hear back and the issues are resolved very fast. Great service like this just isn't found with the other big name web hosting companies. |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| I was totally stumped about an upgrade and you guys handled it all smoothly and efficiently. Communication was great. I really appreciate the technical support. |
| Sheila Tomkowiak Grosse Pointe, MI grossepointeboatclub.com |
| I was trying to set up drupal on an addon domain and floundering because of my mediocre technical skills. Curran Thomas was a huge help and now I am up and running and a very pleased customer. I will recommend your company to all. |
| Paul Swider St. Petersburg, fl swider.net |
| Had a prompt and efficient response to my problem from Ryan G.
Thanks !!! |
| Ernesto Cuesta Bethesda, MD cubafil.org |
| Sunday morning and they are on the ball! Thanks guys! and I really appreciate knowing the reason behind the problem. |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Paul Schultz, 2nd level support, assisted me in migrating my domain from another host to Webmasters. His assistance was prompt, patient, kind, knowledgeable, helpful, and accurate. It was a pleasure working with him. He represents your company admirably. |
| Vance Fisher Anytown, FL ix4.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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