Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| hugotuladesigns.com - ORLANDO, FL USA |
| laserlineoptics.com - OTTAWA, ON CANADA |
| uberfuzz.com - CHICAGO, IL USA |
| minimusrex.com - HALFMOON BAY, BC CANADA |
| vermont.be - MONTPELIER, VT USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
| abs.ccheredia.org - PALM BAY, FL USA |
| lembergsales.com - BINGHAM FARMS, MI USA |
| addystoncleanfill.com - ADDYSTON, OH USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| dtgreunion.com - GLENDALE, NY USA |
| spokanecenter.com - SPOKANE, WA USA |
| northallegheny.org - PITTSBURGH, PA USA |
| pushedpixel.com - BROOKLYN, NY USA |
| africanchildinfo.net - ADDIS ABABA, AA ETHIOPIA |
| danielrockwell.us.fm - PITTSBURGH, PA USA |
| phoenixdirect.net - CHANDLER, AZ USA |
| glick.net - WORTHINGTON, OH USA |
| bellaparola.com - MANSFIELD, OH USA |
| africanchildforum.org - WARWICK, RI USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Dear Webmasters:
I would like to bring your attention to the exemplary customer service provided by Paul Schultz. Paul is at all times professional, courteous, knowledgeable, respectful, responsive, solutions oriented, and fun to work with. More than that, Paul has the most important skill of all; integrity with his word. He says what he's going to do and then he does what he said he would do and he does it when he said he would do it. There is no higher accolade I can give. He is an amazing ambassador for Webmasters.com. Thank you Paul for your continued support. Sincerely, Walter R. Powell, Architect AIBC www.SunshineCoastHomeDesign.com |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| Thanks for all the excellent help and service! |
| V. Porter San Francisco, CA vporter.com |
| Paul did an excellent job on getting my FTP login working so I could upload new files to my website.
Thank you Paul! |
| Mark Toro Delaware, OH torophoto.com |
| I want to commend you on the excellent customer service, provided by Webmaster Team member, C. Schmidt. I have been a customer for a number of years and to my knowledge today's experience has been the best yet. Ms. Schmidt was courteous, resourceful, knowledgeable, helful and...oh yes...a pleasure to inteact with.
Contacting "Teckies", be it written or verbally by those of us who are not technically adept at the processes involved or the jargon used can be a horrible experience. She made easy. Thanks!!! |
| Lil Adams Philadelphia, PA dateunderwear.com |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| Webmasters has excellent customer service. You feel like you are communicating with someone who understands your issue and knows how to fix it. Paul Schultz in particular was extremely helpful and responsive during a recent conversion. |
| Priscilla Walmsley Traverse City, MI datypic.com |
| Yes... your service is excellent , your support is always there for us and they help us out .
A friend in need is a friend indeed . we thank u all for ur great service and support. job well done Best Regards Hossam and Tarek |
| Tarek Sayed cairo, Egypt server2004.net |
| I deal with several hosts, from the big $ to the "almost free"... you guys are by far the best of them all. |
| Peter Ehlert Encinitas, CA sdi-baja.com |
| I was going out of town for July 4th holidays and could not get the autoresponder working. I needed to notify customers I would be away for a week. It was after 5:00PM and the weekend had started. I sent a request for help and within 5 minutes I had a response and I was ready to start my vacation, worry free. Thanks Webmasters.com! Excellent support, and very fair prices..I have been a customer for over 3 years strong... |
| Paul Quincey Orlando, FL rossdatasys.com |
| No, your service isn't excellent, it is rhodium with platinum trim. I can't tell you how much I appreciate all your help, knowledge and patience. You have consistently (and quickly I might add) responded to and SOLVED each and every one of my problems through the years, the latest being with permission and FTP problems uploading my new website. Your knowledge on different types of web software just amazes me. From step by step help in terms I can understand to alternate solutions....Wonderful!! A heartfelt thank you on this latest problem that was 100 percent resolved in a very short period of time just seem like enough. Your support team is the very best anywhere. Thanks again. |
| Cheryl Quinlan Homestead, Fl cherylqproductions.com |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| Thank you for your follow up process to get me switched over. Your step by step guides were very helpful. |
| Patricia Bridewell Avon Park , FL patrish.com |
| I can't sing Paul Schultz's praises loudly enough. We have migrated to the new php7 server. Our migration was complicated by the number of sites we have and by the configuration of our directories and files.
I am a full-time volunteer for our non-profit organization, providing state-wide IT support. Because of the demands that would be placed on a volunteer, my IT friends had all advised me to avoid taking on the migration. They have also predicted it would fail. However, because of Paul, I am thrilled to say that my friends were 100% wrong! Consistently, Paul was knowledgeable, kind, patient, responsive, encouraging, and willing to teach me about server-side software as we went along. With Paul's support, the migration was completed with only a few minor issues - all of which were easily resolved. In the current world of IT support, it is unusual for a company to provide the opportunity for a support analyst to truly own the client's support request from beginning to end. Most often, you are handed off to whoever is next up. Paul was there with us every step of the way. Paul is a support ROCKSTAR and I can't say enough about how wonderful he has been to work with. What I can say is that webmasters is extremely fortunate to have someone of Paul's caliber on board. Many thanks to Paul for everything he has done to help us through the migration. Elizabeth |
| Elizabeth D hill Franklin, TN tndar.org |
| I have a few of my client business hosting and domain accounts with Webmasters and also manage sites on other providers. Without a doubt, Webmasters has the best support both in technical and billing. Their support reps answer the phone (!), spend the time, know their stuff, call back and follow through like no other provider I have used. I will continue to bring all my business and refer others to Webmasters. Thank you! |
| Dwight Poter Waltham, MA surfacetheory.net |
| Great service this will be my 3rd account with webmasters they have very fast servers, QNSExpress is a POWER USER we are VERY pleased with th service and the servers webmasters has. To check out the speeds check out this HUGE WEBSITE www.QNSEXpress.com and watch the streaming audio ZOOOM. Thanks alot WEBMASTERS! |
| Junior Quintanilla Middletown, NY commoncentz.com |
| I'm a test.
Yep |
| Fred Frogger Anytown, FL ix4.com |
| Great service, I have always had my issues resolved immediately, even on a Sunday when I figure I would have to wait till "regular business hours" like other providers have told me in the past.
Thanks!! |
| F Shaw Port Orchard, WA digitalpencil.net |
| Thanks for the response. I missed the obvious because it was the first line.
I read the apache2 from the support docs but just missed it. thanks again for your response. |
| David Adcock Buford, GA gars.org |
| Very much appreciate the help from Paul Schultz
the migration was seamless and was up and running with relative ease (my contribution not withstanding). |
| Andrew Musilli Powell, Ohio musilli.biz |
| Very Helpful, Tammy in billing helped resolve the disappearing domain name problem. Appreciate your company's desire to resolve the problem quickly! |
| david ciabattoni Sunnyvale, CA ciabattoni.us |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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