Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| shadysiderentals.org - PITTSBURGH, PA USA |
| 314tech.com - CHEYENNE, WYOMING USA |
| optimusent.com - ANAHEIM, CA USA |
| bzplumbing.com - LINCOLN, CA USA |
| watsonandallard.com - GLEN MILLS, PA USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 abs.ccheredia.org - PALM BAY, FL USA |
| lembergsales.com - BINGHAM FARMS, MI USA |
| addystoncleanfill.com - ADDYSTON, OH USA |
| jasperroseucsc.com - SAN FRANCISCO, CA USA |
| csoergotech.com - CHESHIRE, CT USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| lorionsystems.com - TRUMBULL, CT USA |
| dianzichan.com - HONG KONG, HK HONG KONG |
| saladrecords.com - PAWTUCKET, RI USA |
| joelsanchez.us.fm - MCDONALD, PA USA |
| sandcastlemomma.com - DESTIN, FL USA |
| drinkpopculture.me - VANCOUVER, WA USA |
| 247getbail.com - PHOENIX, AZ USA |
| robintamblyn.com - EXETER DEVON, FL UNITED KINGDOM |
| asrpr.org - MIAMI, FL USA |
| trustimage.com - MALVERN, PA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Asked about upgrading to a more recent version of a CMS (Joomla). I was promptly told that it could be arranged by migrating to a different server with the necessary specifications. You made the process easy for me. I was given just enough in the way of clear instructions to do my part in the procedure.
Happy ending! |
| Drew Knowles Hot Springs, AR exithere.net |
| Prompt reply and attention to detail |
| Andrea Holmes Richardson, TX ashbydc.net |
| Paul Schultz and the rest of the team answered my questions quickly and resolved my issues. |
| Yotam Haber Brooklyn, NY yotamhaber.com |
| Problem resolved w/in 15 minutes...thank you! |
| Gene Gosse Spokane, WA spokanedjm.org |
| We had used many web hosts before. Everytime, we cancelled our contract and moved to a new host simply because they didn't take their business as serious as we take our website. We moved our web page to webmasters.com on Jan 2003, since then we had no problems. Finally we found the web host that takes our job as serious as if it was their own.
Webmasters.com support team is very friendly and on the spot. When we came across with a crisis in Sept 2004 because of an unfortunate accident, they went the extra distance and gave us the opportunity to fix the problem with almost real-time email dialogs. We are finally relaxed to know that we have a friend in hosting business. |
| Selim Sermet Akbay Atlanta, GA turkishfilmfestival.org |
| Thank you for your kind and useful response. While I generally "make my own lightsaber", it is nice to know there's a human being back there in case I need a little hard-to-explain help. |
| Tom Roden Irvine, CA bendersbjurts.com |
| I was worried when you had a hardware failure on server 44 today. One of my domains went down which receives a signification amount of traffic and serves and signification amount of advertising. Every Webmaster understands that hardware failure is almost impossible to prevent, but when it happens you want to know your sites come back online without data loss.
I want to commend the person or persons at Webmasters.com involved in fixing this issue. We lost no data and everything is up and running like new. Thanks for your hard work and we want you to know we appreciate it. For as long as I need a host, Webmasters.com will be the place. |
| Brian Loudenslager Mebane, NC exittraffichits.com |
| I like that you explain and allow me to attempt to resolve issue on my own before taking care of it yourself if I get stuck. You all are so quick and professional! thanks! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Tech support is always on their game with expedient replies and super-quick service. |
| Bryan LaCour PHOENIX, AZ lacourltd.com |
| We had a small access problem on a major holiday. We expected the problem addressed in 24 hours as advertised, but it was corrected in minutes instead! |
| Wilber Smith Scottsdale, AZ gunnclan.us.vu |
| I am very much impressed by the support and the services from webmasters.com team. I am going to refer you to my friends for their webhosting needs. Good job. |
| Murugappan Periyakaruppan Warren, MI warriorlacrosse.com |
| Support is fast and prompt! |
| Ryan Heng Singapore, Singapore utm.net |
| Ryan has great communication skills.and is very genuine. Thank you! |
| Steve Karl Pittsburgh, PA shadysiderentals.net |
| I am a Plymouth (UK) University student studying BSc media lab arts. I needed the best server for my media projects, well I found it at Webmasters.com. Now I am E-mailing the course to educate them about your Amazing service. |
| Mark Cooper Plymouth, UK dmist.tv |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| Not only do I find your tech support quick, responsive, and informative. I am always amazed at the features that are offered. It seems everytime I read about a new web component or feature that I think would be good for us, it's already a part of our hosting services. (We just need to enable it.)
Thank you so much for the excellent service. |
| JT Garrette Sherman Oaks, CA gatgar.com |
| Excelente sistema para procesar información, su acompañamiento es bueno y ayuda a que sea más amigable, y sobre todo que cada vez aumentan sus ventajas y posibilidades, gracias por todo, siempre mejorando en calidad... |
| Walter Zamalloa Ramirez Puno, Peru vicentinos.org |
| Thank you to Paul for getting me through the migration successfully. |
| George Gingerelli Henderson, NV gingerelli.com |
| Thanks a lot for the prompt (and I mean Prompt) help and resolution to the problem. Always a great support and help from the Team!
Alex |
| Alex K Toronto, Canada korenyi.ca |
| Thank you for your quick response in solving the disk quota issue. Much, much appreciated. |
| elegant brain Buffalo, NY elegantbrain.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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