Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| rabarapilates.com - TRENTON, NJ USA |
| sumpter.us - HOUSTON, TX USA |
| waxwingslain.com - BROOKLYN, NY USA |
| nippledick.com - PATTERSON, CA USA |
| elizadhill.com - FRANKLIN, TN USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 dennisrevens.com - WARWICK , RI USA |
| augmentedworldweb.com - STOCKHOLM, STOCKHOLM SWEDEN |
| wellsmediaservices.com - GALESBURG, IL USA |
| amerinserv.com - KNOXVILLE, TN USA |
| thecubestudio.com - ATLANTIC BCH, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| livingriverquartet.com - WAUSAU, WI USA |
| thecomputermen.net - MIAMI, FL USA |
| aandgautowholesale.com - WICHITA, KS USA |
| mercantildelarosa.com - MERIDA, YUC MEXICO |
| sanjosecandle.com - JAMESTOWN, CA USA |
| webpilot.us - BELAIR, MD USA |
| scre.biz - SACRAMENTO, CA USA |
| billeggers.com - BUFORD, GA USA |
| thecontractorq8.com - KUWAIT, - KUWAIT |
| aadesign.net - CANTON, GA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I've been with webmasters for about 20 years. The service is prompt, professional and leads to solutions to any issues I have, though they are always things I don't know how to do. In addition it's amazing that the service people sign their messages, and I have seen th same names year after year. Excellent service always. |
| Stephen Lewis New York, NY elasticmind.com |
| Within minutes of reporting an outage the server was rebooted and up and running, and I had received an email of explanation. Thanks so much! Such quick service! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Service is great very helpful and quick. Chris and Paul were very patient and took time to answer my numerous questions and solved the various problems that I had with my site.
Thanks again Gentlemen! |
| Bill Hughes N.Vancouver, Canada militaryautographs.com |
| My name is Connor Mason and I am a web host customer who recently had problems with my outgoing mail server. I just wanted to let you know how helpful my support representative, J. Marquand, was in helping me get moved to a new outgoing mail server. Thanks again for such wonderful service! |
| Connor Mason Brentwood, TN bigconna.com |
| Thanks for exceptional value and exceptional service! |
| Don Biggs Sacramento, CA mywebdoodles.com |
| Paul Schultz, Sr. 2nd Level Administrator / Support Supervisor has been great to work with in migrating my domain and resolving an email issue I have been having for many months. |
| Richard S. Boccelli Jr. Andover, MA apointdesign.com |
| Rapid response to a perplexing problem. From what I know of computers, John, the technician, did an outstanding job in thoroughly researching the problem history and in coming up with a solution. He took very good care of me - no complaints - just compliments. Thank you! |
| Cheryl Quinlan Homestead, FL cherylqproductions.com |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| I have been using webmasters for several years.
My website seldom has any outages, and my email accounts the same. bugs are rare, maybe once a year ... probably less When I do have a question or problem I get rapid, complete, and courteous response. I have not carefully evaluated the cost of my service for several years... however I have always found that webmasters is the most economical of all. win-win highly recommended! |
| Peter Ehlert San Ysidro, Ca sdi-baja.com |
| Sunday morning and they are on the ball! Thanks guys! and I really appreciate knowing the reason behind the problem. |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| Tech support is always on their game with expedient replies and super-quick service. |
| Bryan LaCour PHOENIX, AZ lacourltd.com |
| Chris was very patient especially when the computer did not act right and sending PDF file when my computer did not print out the text although it was not converting it the second time to allow it to print . Pleas allow this service to help customers. Thank you. |
| wayland moore jr Boca Raton, FL waylandmoorefromtheheart.com |
| I have used Webmasters.com since about 2002, and have only required help a few times. My last question was about finding my files which had been uploaded with FTP. Ryan gave a quick and easily understood response. Maybe I should blame myself for not properly using search. Surely the info is somewhere on your site.
Best regards, Ben |
| Ben Nottingham Kingsport, TN pipingoffice.com |
| Chris Saladino walked me through replacing my old FTP Client with FileZilla and has saved me hundreds of hours of future effort. We are just seeing an increased usage of our website so this ability to maintain it, in a much more efficient way, is huge. Chris is a rock star and truly professional in knowledge and customer service. I've been a computer tech and engineer since 1988 and have a hard time changing to new methods. Chris was patient, helpful and determined. All qualities that I respect and appreciate.
Thanks, Daniel B. Ellis, PE, MBA Owner Ellis Auto Group |
| Dan Ellis Provo, UT ellisautogroup.com |
| I wanted to send this note to praise one of your employees. Her name is Jeannie H. in Support. I have to tell you that she has saved my life on at least two occassions. Each problem was very complex and took a lot of skill, knowledge and a desire to go that extra mile to help out a customer in need. She was so helpful, even when she had to explain computers 101 to me so that I could comprehend the troubleshooting, and solutions to my computer support issues. She always called back in a timely manner if I could not get to speak to her directly. Each issue nearly caused panic on my end but she always came through for me and managed to put me at ease at the same time. As we all know, computer support problems can be some of the most frustrating problems in the world, especially when one's company livelihood is involved. So please give a huge thank you to her for me and please reward her in some way on your end. |
| Sonia Zubiate El Paso, TX etiquetteispower.com |
| I had such a time trying to install my app.... support responded to my desperate plea for help, installed the app and had me up and running within minutes.
These have to be the absolutely best support techs ever! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Everybody in that team are patient, helpful, kind and indulgent even if your request takes them more than a year. Thank you. |
| Bilal Ekmekci Gaziantep, Turkey sarhas.com.tr |
| Paul Schultz has been of great support, for the smooth transition. Continue all the good work. Thanks |
| Nalin Malhotra Delhi, India pentaserv.com |
| Thanks for the great work Paul. |
| R Barbour Orlando, FL esaigroup.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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