Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| microplexinc.com - ANAHEIM, CA USA |
| genesisretouched.com - CINCINNATI, OH USA |
| adirondackdvds.com - ASTORIA, NY USA |
| j-friendly.com - KWUNTONG , - HONG KONG |
| scoutorienteering.com - BIRDSBORO, PA USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 janusassociates.ca - CALGARY, AB CANADA |
| cipherosecure.com - NEW MILFORD, NJ USA |
| dennisrevens.com - WARWICK , RI USA |
| augmentedworldweb.com - STOCKHOLM, STOCKHOLM SWEDEN |
| wellsmediaservices.com - GALESBURG, IL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| newtoncentrekids.com - NEWTON CENTRE, MA USA |
| dgordy.net - EL SEGUNDO, CA USA |
| forwardfitness.fit - NAZERATH, PA USA |
| warriorlacrosse.com - WARREN, MI USA |
| ishmanlaw.com - RALEIGH, NC USA |
| tubarks.org - SMITHFIELD, RI USA |
| mbgoilfield.com - AMMAN, - JORDAN |
| spokanecenter.com - SPOKANE, WA USA |
| eawhoa.com - OVIEDO, FL USA |
| avalonisle.org - SUWANEE, GA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Very good service and your personal is really very nice and polite, one can easily note that they like what they do!. Chris did a job in undertanding our problem, although I couldn't have my issue sorted out promptly, but I understand that was not an easy task and on top of that, was at your rush hour.
A "good job" badge goes to Chris in understanding my Brazilian broken english!! First Class Service! |
| Ricardo Uhalde Indaiatuba, Brazil fai-brasil.com |
| Your service is very good. It has never crossed my mind to change my hosting. Keep up the good work! |
| Johann Thorsson Tucson, AZ thufa.net |
| I have several client and personal domains and sites on Webmasters. The support is top notch and friendly and mostly very prompt. email seems to work better than reaching support on the phone. |
| Dwight Porter Medford, MA surfacetheory.net |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| I have a drummers web site www.artverdi.com and your service is great. Jeanne has been terrific, time and time again helping me with problems on my site. Thank You. |
| Art Verdi Orange, NJ artverdi.com |
| Excellent service.... I love the way u guys silently keep on adding more features. The customer service is great too, thanks a lot.
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| Muhammad I. Hanif Calgary, Canada pegsol.com |
| Thank you to Paul for getting me through the migration successfully. |
| George Gingerelli Henderson, NV gingerelli.com |
| Tech support is always on their game with expedient replies and super-quick service. |
| Bryan LaCour PHOENIX, AZ lacourltd.com |
| You had done to me a very kind work, it is an excellent work and I always been glad for your promot reply. I am very thankfull for your kind support and your hard work with me.
I am glad that I have my hosting with you. You make my hotel bussiness works excellent. Wish you all the best. |
| Chal Al Twal Madaba, Jordan mariamhotel.com |
| Great service always very helpful, i have been with you for years with different webs |
| Kathryn McGuire cathederal city , CA zwamp.com |
| Nice and immediate responce to my problem in 10 minutes. Well done. This is what I call Support. |
| Marios Olympios Limassol, Cyprus mso-avionics.com |
| knew you guys would come through! You always do! |
| Wes Lingerfelt Nipomo, CA sphereheaven.com |
| Recently I had a problem with accessing my databases. It turned out to be one of those problems that was so simple I was overthinking it. The guys at Webmasters.com never treated me stupid or got tired of my rudimentary questions. After the light turned on "bing!" I was thankful I had my account at Webmasters.com. They provide great services. My favorite thing is that they answer my emails so quickly. Service like that is very hard to find. Great job guys! |
| Mike Childress Spokane, WA xaraya101.com |
| I've had a couple of issues with email in the past year and each time the support team responded quickly in seeking a resolution. Much appreciated. |
| Dale Mitchell Harrison, TN announcerboy.net |
| I've been with Webmasters for over 20 years (just about their beginning, I think). I've had a few dealings with support over the years and have had excellent and prompt responses and service from them every time.
They are great to work with and I intend to stay with them. |
| Mike Lowe Anchorage, AK mlowe.com |
| Thank you for your speedy service and rsponses to my queries. |
| Patty Crowe Arlington, VA crowestudios.com |
| As a music composer for film and video I need my web site to be reliable, offer FTP services for my clients and... enough space to accommodate multiformat audio and video streaming so my new customers can enjoy my music samples. Your services match all criteria at reasonable cost—plus it was easy to set up thanks to your great support system. |
| Lars Hidde Los Gatos, CA larshidde.com |
| Ryan has great communication skills.and is very genuine. Thank you! |
| Steve Karl Pittsburgh, PA shadysiderentals.net |
| I had a concern about the latest worm that is wrecking havoc on websites worldwide since october 8th 2009 and C. Schmidt of the Client Services team provided with an excellent eplenation about what can be done against it and how to prevent future variaties of such therats. In short: did a great job to put my fears to rest!! Thanks!! |
| Marcus DeMaaijer Willemstad, Netherland Antilles curacaowildlife.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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