Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| carlyndairy.com - MUNDELIEN, IL USA |
| dottygale.com - HAUPPAUGE, NY USA |
| brinkinc.biz - LAFAYETTE, CO USA |
| sintravox.com - PAREDE, 2775 PORTUGAL |
| deadlinedriven.com - CULVER, IN USA |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| pritchettssmallpets.com - MARIETTA, SC USA |
| training.us.vu - TAMPA, FL USA |
| naplesairportshuttle.com - BONITA SPRINGS, FL USA |
| sherpasquared.com - RANCHO PALOS VERDES, CA USA |
| intramote.net - SA DIEGO, CA USA |
| dustydrake.net - MESA, AZ USA |
| signatureelectriccorp.com - CLEVELAND, OH USA |
| greshamlaw.com - GRESHAM, OR USA |
| seekingproductions.com - MIDLOTHIAN, TX USA |
| tp4.org - WESLEY CHAPEL, FL USA |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| I have been in business with Webmasters.com for over a year. I have caused some problems, but it doesn't matter how stupid my questions are, or how unusual my problems are, the service team always solve my problems and answer my questions. And not only do they answer, they do it within few minutes. If anyone is to ask me: "Hey, where should I host my website?", my anwer is always: "Webmasters.com".
This is an outstanding company, and they really care about their customers. They also have the best price I've seen. I don't know how this is possible, but I am so pleased with Webmasters.com. Thank you and again, thank you. |
| Gudmundur Karl Einarsson Kopavogur, Iceland gudmundurkarl.com |
| I have been extremely satisfied with all my encounters with Webmasters.com support. They are always prompt, helpful, and kind. I have watched other hosting companies come and go, and know many people that are unsatisfied with their hosting company. I'm proud to say I'm completely satisfied with the quality of both the service and support that I receive from Webmasters.com. Thanks again! |
| Connor Mason Brentwood, TN bigconna.com |
| Paul Schultz, Sr. 2nd Level Administrator / Support Supervisor has been great to work with in migrating my domain and resolving an email issue I have been having for many months. |
| Richard S. Boccelli Jr. Andover, MA apointdesign.com |
| I would like to thank your staff for helping me get my internet services off the ground by answering some pretty tough questions. I believe I spoke with a Ms. Schmidt who was very helpful and patient with me. I've called before to ask questions however, I never received the kind of customer service that makes you feel like YOU are the most important person and YOUR questions are the top concern. It's nice to see a person that's willing to do whatever it takes to make sure you're completely satisfied and knowledgable of what needs to be done. I appreciate you being patient and very courteous. |
| Kenneth McIntosh Hamilton, OH lingerie2play.com |
| I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service! |
| Brian Ekdale DeKalb, IL liminal-state.com |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| I love the service. |
| Andrew Kibe Nairobi, Kenya wenyebiashara.biz |
| Our support team contacted yours at around 1am to troubleshoot some server problems. To our surprise you rsupport team was adequately able to assist and to our satisfaction, able to troubleshoot and fix all problems while on the phone. As an x ISP with more than 48,000 accounts merged in 1999, I am pleased by the level of service provided by Mr. C. Thomas in your support team. He has been great help to us. Thank you. |
| Amir Sepahban Rancho Palos Verdes, CA amtexpo.com |
| We could not get a sub-domain to work, and Cherie worked with me over a couple of days to get the custom settings worked out. Thank you!!! |
| Heather Huckeba Little Rock, AR arkansascanoeclub.com |
| I would like to submit this recommendation of Leann Schmidt as one of the best customer support individuals I have experienced in the world of web development. I develop websites full time and work with a variety of personalities and levels of competence in the support field. Leann is excellent. I enjoy talking with her as she is down to earth, thorough and professional.
I have several clients that I have sent to Webmasters. When I have a problem with any of my client's websites, I go to Leann as much as possible for her knowledge of troubleshooting - she works fast and handles problems well. Leann is the primary reason I continue to use Webmasters as a hosting provider. |
| Brandon Boyd Oswego, IL boydcreative.com |
| your service is better than excellent. I'm not afraid to ask any questions even if some of them sound dumb to me. Your staff is very understanding and extremely patient with those of us who aren't anywhere close to being a computer whiz. Thank you so very much. Webmasters Rocks!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| You folks always do a wonderful job! The website is always up and running. Service is great, no matter how small or big the jam I get myself into - you folks can always help me out and very quickly! Thanks again! |
| Denise M Las Vegas, WA shadowboxmedia.com |
| Very pleased with how quickly support rep contacted me after I sent an e-mail. Very efficient, very helpful and very pleasant. |
| Connie Wiltey Sharpsburg, GA kidtokidconsignment.com |
| Support is amazing with fast and knowledgeable staff. Hosting plan is chock full of goodies to use and the price is perfect. Thumbs up to you guys! |
| Tim Fancher Monmouth, IL unimatrix01.com |
| L. Sterling sent me a quick and detailed response that solved my problem in minutes. |
| John Hoover Volcano, HI hawaiisfishes.com |
| I was going out of town for July 4th holidays and could not get the autoresponder working. I needed to notify customers I would be away for a week. It was after 5:00PM and the weekend had started. I sent a request for help and within 5 minutes I had a response and I was ready to start my vacation, worry free. Thanks Webmasters.com! Excellent support, and very fair prices..I have been a customer for over 3 years strong... |
| Paul Quincey Orlando, FL rossdatasys.com |
| I had such a time trying to install my app.... support responded to my desperate plea for help, installed the app and had me up and running within minutes.
These have to be the absolutely best support techs ever! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| John DeSantis is the most curtious and helpful tech I've dealt with in years. You should clone him and give him a raise!!!!!!!!!!!!!! |
| Dave Wilson Moab, UT nativeamericantrade.com |
| Thank you for your prompt response and help! |
| Alexandra Slawska Mt. Prospect, IL raydusoleil.com |
| Paul Schultz, 2nd level support, assisted me in migrating my domain from another host to Webmasters. His assistance was prompt, patient, kind, knowledgeable, helpful, and accurate. It was a pleasure working with him. He represents your company admirably. |
| Vance Fisher Anytown, FL ix4.com |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
