Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| bsiscales.com - NEW BERLIN, WI USA |
| southpointestorage.com - ADDYSTON, OH USA |
| webzoe.net - MILWAUKEE, WI USA |
| ireadfaces.com - FOLSOM, CA USA |
| ahealingplacewithin.com - WALDPORT, OR USA |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 augmentedworldweb.com - STOCKHOLM, STOCKHOLM SWEDEN |
| wellsmediaservices.com - GALESBURG, IL USA |
| amerinserv.com - KNOXVILLE, TN USA |
| thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| hospitalityimage.com - TAMPA, FL USA |
| southbayquarrylibrary.org - LOS ALTOS HILLS, CA USA |
| nospagesweb.com - ST-FéLIX DE VALOIS, QC CANADA |
| dream-link.org - FORT SMITH, AR USA |
| ryderealestate.com.au - PUTNEY, NSW AUSTRALIA |
| rudary.com - NEW YORK, NY USA |
| clausrademacher.com - NEW YORK, NY USA |
| toursandevents.com - ORANGE, CT USA |
| linwoodchurchofchrist.org - DETROIT, MI USA |
| gentletouchproducts.com - WAHOO, NE USA |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| I am a novice web site builder and I have had to contact Customer Support at Webmasters on a number of occasions. I have always received the most couteous of care and never felt wrong for not knowing or being new at what we were discussing. I totally see the difference between Webmasters and some of the other "start up" hosting companies out there. I would recommend webmasters to everyone. They are like a part of my family. Thanks.
|
| Patty Crowe Arlington, VA richerresourcespublications.com |
| I have been working with Paul Schultz. He is an extremely helpful and very patient person.My technical skills are slim and when working with Paul, he ie always patient and acknowledges that these changes are challenging. I always feel like such an idiot when i need to keep asking for help..Paul makes me feel like it is OK to have challenges...and makes it very comfortable
He is super Support Person thank you Paul! Denyse Burns |
| Denyse Burns NY, NY madison-burns.com |
| You really need a choice to select "Your service is Excellent", very good does not quite say how great it really is. Of the dozen or so hosts I have dealt with, Webmasters clearly has the best support. They also have the quickest response time I have seen and when you really need help, that means a lot. Highly recommended. |
| Joel Styer Boyertown, PA mivs.com |
| I have been hosted in here for many years, thanks for the excellent service. thanks! |
| han xiaoyong Hong Kong, Hong Kong dianzichan.com |
| Wow! A Sunday morning and resolution of my site problem within minutes!!! Thanks so much! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| This is the second time I've requested support after searching everywhere I could to find and answer. This is the second time I've received an immediate response!
Thank you! |
| Stephanie Bohrman Atoka, TN honorsphere.com |
| Some of my SQL tables got corrupted but after contacting support, they were repaired instantly.
This is not the first time I have been in contact with your support team and every time my problems have been solved instantly. Thanks! |
| Johann Thorsson Reykjavik, Iceland thufa.net |
| We had used many web hosts before. Everytime, we cancelled our contract and moved to a new host simply because they didn't take their business as serious as we take our website. We moved our web page to webmasters.com on Jan 2003, since then we had no problems. Finally we found the web host that takes our job as serious as if it was their own.
Webmasters.com support team is very friendly and on the spot. When we came across with a crisis in Sept 2004 because of an unfortunate accident, they went the extra distance and gave us the opportunity to fix the problem with almost real-time email dialogs. We are finally relaxed to know that we have a friend in hosting business. |
| Selim Sermet Akbay Atlanta, GA turkishfilmfestival.org |
| I help manage the website for a condo association, and when we needed a website I looked at a bunch of different options. While price was considered, one thing that got me, is that your company is a local Tampa area business, and being a condo in the Tampa area, I wanted to support local businesses.
Having used the service now for several years, I can say that I have been very happy with the quality of service and the quality of help/responses to my questions. The experience has been so good, that when my home (up here in the Orlando area) HOA was having issues, I offered to help them with their website and I said they should use webmasters. So I am now involved with to HOA/COA's and both now use you. thanks -brad |
| Bradley Smith Clearwater, FL sandkeyclub.org |
| It is nice when I can compliment a company and not complain. Your Customer service is excellent. In the last few months we have had issues with transferring our info to a more secure server. You all were there to hold my hand and get up back up and running.
Yesterday, we had our email go out. Again, you all were to there and resolved our issues overnight. I would recommend your services to others without hesitation. |
| Beth J Evans Asheville, North Carolina precisionacct.com |
| I too, am also that which shall be known as a 'test'. |
| Fred Frogger Anytown, FL ix4.com |
| I have hosted many websites with you over the past several years. It amazes me that your company has consistently provided excellent customer service, swift and efficient responses to support tickets and general questions. Your pricing is the best that I have found. Never any surprises or exorbitant increases. My websites have never experienced any downtime. I am so happy that you have remained a reliable hosting company for all of my needs since 1994. |
| James Thomas PISCATAWAY, NJ trinityharvestfinancial.com |
| So far - the best support I've ever got from anyone (except my wife and parents of course)! |
| Teapot Sapiens Reykjavik, Iceland rusring.net |
| Tammy in billing was a great help with problems I had renewing my account. A five star rating! |
| Kevin Docherty North York, Canada decisionsoftware.com |
| I have always found your staff knowledgable and very helpful.
Whenever I've had trouble figuring out some type of html code, file paths, or DNS settings, they have always provided fast and informative assistance. Thank you. |
| JT Garrette Sherman Oaks, CA gatgar.com |
| Wow! Just checked in to manage my email and discovered the new option to reject email to non-existent mailboxes! Youse guys get better every day! Seems like every time I log into the control panel you have added another feature, and at no extra cost! You go and go, guys! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| My client owns the domain jpcpr.com and he is your customer. I'm a designer working on his behalf. C. Schmidt worked with me to get the most recent version of Joomla installed, I kept running into errors. I really appreciate that C. Schmidt hung in there and got me through this.... with a great attitude. I don't mind if things aren't 100% smooth, it's all about the way one is treated when having to deal with problems. I was treated extremely well, that's what good customer service is truly all about. |
| Denise Johnson Elmhurst, IL jpcpr.com |
| My physical server at Webmasters.com was sometimes slow, with spiky errors ... something really difficult to capture but that was disturbing the service that we provide.
In a matter of hours Webmasters.com support staff detected the problem, isolated the source of malfunction and fixed the issue. Now our domains are back, up and running. Simply excellent service. |
| Alberto Villar Madrid, Spain vidactive.com |
| Very much appreciate the help from Paul Schultz
the migration was seamless and was up and running with relative ease (my contribution not withstanding). |
| Andrew Musilli Powell, Ohio musilli.biz |
| You provide the best service, quick response times and always informative answers. I use email the most to contact support, and I have always been satisfied with the quality of answers received. I wish all my clients used your hosting service. |
| Karin Ellison Billings, MT soaringeagle.org |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
