Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| firebox-media.com - PHOENIX, AZ USA |
| kente.net - BRONX, NY USA |
| mkkitchenandbath.com - BONITA SPRINGS, FL USA |
| nunomasonryllc.com - BRIDGEPORT, CT USA |
| eaglesquadron.com - TAMPA, FL USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| surfacetheory.net - STONEHAM, MA USA |
| irishabsolutely.com - OAKVILLE, ON CANADA |
| intelmas.com - LOS MANZANOS, HIDALGO MEXICO |
| heliollc.com - RANCHO PALOS VERDES, CA USA |
| theresemurdza.com - PORTLAND, OR USA |
| teamstuffinc.com - BEVERLY HILLS, MI USA |
| cgmphotography.com - CULVER, IN USA |
| exfamily.org - OKLAHOMA CITY, OK USA |
| dennisrevens.com - WARWICK, RI USA |
| pokornyrelays.com - LAKE HOPATCONG, NJ USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Have been a Webmasters.com customer for about a decade, and I am very pleased with the quality of the hosting service. Although I have not needed customer service over the years, a recent website migration put me in touch with the support staff, who were unfailingly professional, courteous, and prompt, and went beyond the proverbial extra mile in assisting me. Like many other services that appear on the surface to be commodities, shops that focus on quality and attentive service will invariably rise to the top of the heap. I very highly recommend Webmasters.com! |
| Laszlo Vaszar Scottsdale, AZ vaszar.org |
| Thank you C. Schmidt |
| Alexander Bondarev East Brunswick, NJ cisdf.org |
| Have been with Webmasters about eight years. Very seldom do I experience down time. When I do, the Help Ticket System provides immediate response, and the problem is usually resolved simply by bouncing the server. |
| Robert Andrews Phoenix, AZ digithall.com |
| Ryan was quick in responding to my issue and extremely helpful in helping me connect my domain account into my hosting account! #1 service in my book, especially in this day & age. Thank you for being so responsive and quick to help me! |
| Donna Torres Azalea, OR danceofthedragonfly.com |
| Chris Saladino walked me through replacing my old FTP Client with FileZilla and has saved me hundreds of hours of future effort. We are just seeing an increased usage of our website so this ability to maintain it, in a much more efficient way, is huge. Chris is a rock star and truly professional in knowledge and customer service. I've been a computer tech and engineer since 1988 and have a hard time changing to new methods. Chris was patient, helpful and determined. All qualities that I respect and appreciate.
Thanks, Daniel B. Ellis, PE, MBA Owner Ellis Auto Group |
| Dan Ellis Provo, UT ellisautogroup.com |
| Very quick response and problem resolution. Thank you for the great service! |
| Alex Z Margate, NJ reketnetworks.com |
| I greatly appreciate the speedy and accurate reply to any question that I have. Your support is top-notch! Thanks much. |
| Janet Horton Issaquah, WA jhortonphoto.com |
| I have been in business with Webmasters.com for over a year. I have caused some problems, but it doesn't matter how stupid my questions are, or how unusual my problems are, the service team always solve my problems and answer my questions. And not only do they answer, they do it within few minutes. If anyone is to ask me: "Hey, where should I host my website?", my anwer is always: "Webmasters.com".
This is an outstanding company, and they really care about their customers. They also have the best price I've seen. I don't know how this is possible, but I am so pleased with Webmasters.com. Thank you and again, thank you. |
| Gudmundur Karl Einarsson Kopavogur, Iceland gudmundurkarl.com |
| Cherie ROCKS! She took lot's of extra time with me, and was not rushed. She even told a few jokes, and helped me through my frustration with databases, yuck! |
| Brad Harris Rendondo Beach, CA lasurfmag.com |
| hello,
thank you for the very good support, i will find in europe nobody like you!!! thank you special c schmidt, you make a great job!! greetings from vienna, fritz |
| friedrich zorn wien, at friedrichzorn.com |
| Thanks Paul for your quick responses on finding our domains!!! |
| D Torres Camas, WA ldtorres.com |
| Recently I had a problem with accessing my databases. It turned out to be one of those problems that was so simple I was overthinking it. The guys at Webmasters.com never treated me stupid or got tired of my rudimentary questions. After the light turned on "bing!" I was thankful I had my account at Webmasters.com. They provide great services. My favorite thing is that they answer my emails so quickly. Service like that is very hard to find. Great job guys! |
| Mike Childress Spokane, WA xaraya101.com |
| Thank you for handling a complicated job so efficiently and with little bother.. Good job Ryan! |
| Jane Porter Burke, Va janeporterart.com |
| I would like to thank your staff for helping me get my internet services off the ground by answering some pretty tough questions. I believe I spoke with a Ms. Schmidt who was very helpful and patient with me. I've called before to ask questions however, I never received the kind of customer service that makes you feel like YOU are the most important person and YOUR questions are the top concern. It's nice to see a person that's willing to do whatever it takes to make sure you're completely satisfied and knowledgable of what needs to be done. I appreciate you being patient and very courteous. |
| Kenneth McIntosh Hamilton, OH lingerie2play.com |
| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| We have been customers of Webmasters.com for many, many years now, and continue to be extremely pleased with their level of customer support and the hosting technologies that are in place. For the rare trouble tickets that we generate, Webmasters.com takes minutes, not hours or days to address and close out. Keep up the outstanding work! |
| Madhu Idlani Ann Arbor, MI growthstockanalytics.com |
| I've been a customer of Webmasters since 2003. I have dealt with other hosting companies during that time and I have to say that Webmasters is by far, without a doubt, several cuts above the competition. The service is seamless and trouble free. Their servers are super fast. The response time on tech support is immediate. They know what they are doing. Thank you Webmasters! |
| Kraig Bergeron Madison, IN igrafixx.com |
| You guys fixed my problem and as always your support is awesome. |
| Mathieu Gendreau Kelowna, Canada runefr.com |
| I really appreciate and admire Webmasters.com customer support. It's very quick and helpful. Most of my queries were answered in less than 15 minutes whether they were made in 12:00 PM or 1:00 AM. |
| Muhammad Hanif Calgary, Canada pnetsol.com |
| I was helped immediately via email. Quickly and efficiently.
Paul Schultz helped me with everything. He was amazing! Redirected my site for me. Thanks Paul! |
| Amanda Crew Los Angeles, CA amanda-crew.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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