Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| oasis-web.net - METAIRIE, LA USA |
| hoogerwerfegi.com - SAN JOSE, CA USA |
| penquinn.com - LAUREL, MD USA |
| cavatomgt.com - LIMA, LIMA PERU |
| honorsphere.com - ATOKA, TN USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 amerinserv.com - KNOXVILLE, TN USA |
| thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
| abs.ccheredia.org - PALM BAY, FL USA |
| lembergsales.com - BINGHAM FARMS, MI USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| brinkinc.biz - LAFAYETTE, CO USA |
| samaa2.org - PHILADELPHIA, PA USA |
| zebulonchamber.org - ZEBULON, NC USA |
| raydusoleil.com - MT. PROSPECT, IL USA |
| eileen.us.vu - TAMPA, FL USA |
| carrepairsbonita.com - BONITA SPRINGS, FL USA |
| epic-soft.com - BURLINGTON, ONTARIO CANADA |
| dkeener.com - ATLANTA, GA USA |
| spokanedjm.org - USK, WA USA |
| sobellawpc.com - SYOSSET, NY USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I heartily agree with your number one goal of customer satisfaction, and I think you are doing a great job. You solved my Perl problem by your email tech support service, which is always so prompt and so courteous. Thank you! |
| Karin Ellison Billings, MT soaringeagle.org |
| Sunday morning and they are on the ball! Thanks guys! and I really appreciate knowing the reason behind the problem. |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Webmasters has never let us down. The few trouble tickets that we create usually get resolved within minutes, never hours - outstanding support. Been hosting with you for many, many years now. You've easily kept up with the complexities of our site. Keep up the great work! |
| Madhu Khemani Ann Arbor, MI growthstockanalytics.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| Besides offering more service for less money than any other web-hosting service I've found, technical support is top-notch and very fast. Thank you. |
| Shannon Alderman Elmhurst, NY jpcpr.com |
| I have been extremely satisfied with all my encounters with Webmasters.com support. They are always prompt, helpful, and kind. I have watched other hosting companies come and go, and know many people that are unsatisfied with their hosting company. I'm proud to say I'm completely satisfied with the quality of both the service and support that I receive from Webmasters.com. Thanks again! |
| Connor Mason Brentwood, TN bigconna.com |
| Ryan was quick in responding to my issue and extremely helpful in helping me connect my domain account into my hosting account! #1 service in my book, especially in this day & age. Thank you for being so responsive and quick to help me! |
| Donna Torres Azalea, OR danceofthedragonfly.com |
| Thank you for the excellent service. It was easy to swap over to the new server with all of the documentation that you have available for us. This is not the kind of thing I do that often so it helps to have good documentation to work from and I hope it keeps you from having to answer the same stuff over and over again.
Thanks again! |
| Tey Brady Pearland, TX teybrady.com |
| I deal with several hosts, from the big $ to the "almost free"... you guys are by far the best of them all. |
| Peter Ehlert Encinitas, CA sdi-baja.com |
| Excellent service.... I love the way u guys silently keep on adding more features. The customer service is great too, thanks a lot.
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| Muhammad I. Hanif Calgary, Canada pegsol.com |
| No, your service isn't excellent, it is rhodium with platinum trim. I can't tell you how much I appreciate all your help, knowledge and patience. You have consistently (and quickly I might add) responded to and SOLVED each and every one of my problems through the years, the latest being with permission and FTP problems uploading my new website. Your knowledge on different types of web software just amazes me. From step by step help in terms I can understand to alternate solutions....Wonderful!! A heartfelt thank you on this latest problem that was 100 percent resolved in a very short period of time just seem like enough. Your support team is the very best anywhere. Thanks again. |
| Cheryl Quinlan Homestead, Fl cherylqproductions.com |
| Support is amazing with fast and knowledgeable staff. Hosting plan is chock full of goodies to use and the price is perfect. Thumbs up to you guys! |
| Tim Fancher Monmouth, IL unimatrix01.com |
| Thanks for the support team to help to solve my problems, and special thanks to Mr. Thomas for his patience in answering my questions. |
| Howard Lai Hong Kong lai.info |
| Wow! email reply within minutes! Thanks guys! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I have been in business with Webmasters.com for over a year. I have caused some problems, but it doesn't matter how stupid my questions are, or how unusual my problems are, the service team always solve my problems and answer my questions. And not only do they answer, they do it within few minutes. If anyone is to ask me: "Hey, where should I host my website?", my anwer is always: "Webmasters.com".
This is an outstanding company, and they really care about their customers. They also have the best price I've seen. I don't know how this is possible, but I am so pleased with Webmasters.com. Thank you and again, thank you. |
| Gudmundur Karl Einarsson Kopavogur, Iceland gudmundurkarl.com |
| Awesome! Install of Moodle required some changes to config files, and within three minutes of sending the email request I received a reply that my changes had been made. You can't beat that for service. |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Webmasters tech support responded very quickly to a non-critical issue. I receivedan explaination of the problem and was very satisfied! |
| Larry Altobelli Holden, MA allatar.com |
| L. Sterling sent me a quick and detailed response that solved my problem in minutes. |
| John Hoover Volcano, HI hawaiisfishes.com |
| We are very happy with your service, price, and your support Thank You. |
| Khaled Abden Kuwait, Kuwait eurekaq8.com |
| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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