Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| adirondackdvds.com - ASTORIA, NY USA |
| j-friendly.com - KWUNTONG , - HONG KONG |
| scoutorienteering.com - BIRDSBORO, PA USA |
| alexanderexhibit.com - KENT, WA USA |
| esaigroup.com - ORLANDO, FL USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 janusassociates.ca - CALGARY, AB CANADA |
| cipherosecure.com - NEW MILFORD, NJ USA |
| dennisrevens.com - WARWICK , RI USA |
| augmentedworldweb.com - STOCKHOLM, STOCKHOLM SWEDEN |
| wellsmediaservices.com - GALESBURG, IL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| wildroseband.com - MONROE, WI USA |
| venturedog.com - DEER PARK, NY USA |
| grandbeachrealty.ca - WINNIPEG, MANITOBA CANADA |
| fokos.com - FREMONT, CA USA |
| protovisioninc.com - STERLING, MA USA |
| easternhealingcenter.com - GAITHERSBURG, MD USA |
| logoproductsetc.com - DANA POINT, CA USA |
| tfmhealth.com - TARRYTOWN, NY USA |
| corphealthtech.com - PASCO, WA USA |
| illinoisfirm.com - MOUNT VERNON, IL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| We have hosted with you for nearly 10 years now. Must say you are terrific. Everything just runs flawlessly. We rarely have had to open any tickets. And even those are attended to almost instantaneously.
Please keep up the outstanding work! |
| Madhu Khemani Ann Arbor, MI growthstockanalytics.com |
| Tammy in billing was a great help with problems I had renewing my account. A five star rating! |
| Kevin Docherty North York, Canada decisionsoftware.com |
| I can not express enough how fantastic Mr. C. Thomas has been. He has gone above and beyond to ensure that our migration to a shared server was successful.
Ticket numbers S-060628202A and S-060627259T 6/29/06 with our migration there where a number of advanced challenges and great effort was made to insure our migration was successful. I have been using Webmasters.com for many years and have seen it grow at a pace that puts Webmasters.com on the cutting edge at every turn. Agents like Mr. Thomas that go the extra mile build customer faith and loyalty. Fair pricing and awesome features provided by Webmasters.com stands out however, the support services provided by webmasters.com continue to be the main element that keeps webmasters.com at the very top of my list. As a Developer I have exposure to many hosts and in 11 years I have yet to receive the attention that Webmasters.com provides. |
| Robert Fong Rowlett, TX stayoptimized.com |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| best hosting solution hands down. look no further. best support for any product i have ever had.
thanks for the quick solution ryan glenn and keep up the great work webmasters! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| Awesome! Keep it up! |
| Jose E Perez Bobadilla San Juan, PR gradesgarden.net |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| Paul Schultz promptly answered my questions about setting up a domain to forward to my hosting account and was extremely helpful in showing me what I needed to do. Great customer service, thank you! |
| Andrew Prazuch Alexandria, VA prazuch.net |
| Cherie was such a great help to me with a pretty complicated problem (selling one domain, getting a new one registered and transferred to old account, setting up temporary email addresses, setting up the new, etc.). She spoke with me on the the phone on two separate occasions, helping me through every procedure, one at a time. She was friendly and helpful, and made sure I was ready for each step. I wouldn't have been able to figure out everything on my own - so THANK YOU CHERIE!!! |
| Cinda Lester Downers Grove, IL hcck.us |
| I have been a customer of webmasters for a little over 20 years. Their service and customer support is stellar. They are prompt in answering questions and they always put their customers first. I highly recommend webmasters to anyone looking for a great ISP. |
| Elliot Pludwinski East Brunswick, NJ judylynn.com |
| Asked about upgrading to a more recent version of a CMS (Joomla). I was promptly told that it could be arranged by migrating to a different server with the necessary specifications. You made the process easy for me. I was given just enough in the way of clear instructions to do my part in the procedure.
Happy ending! |
| Drew Knowles Hot Springs, AR exithere.net |
| Great service, I have always had my issues resolved immediately, even on a Sunday when I figure I would have to wait till "regular business hours" like other providers have told me in the past.
Thanks!! |
| F Shaw Port Orchard, WA digitalpencil.net |
| Value AND service... what a pleasant surprise! Finally, a hosting service that actually responds to their customers needs. THANK YOU! THANK YOU for the GREAT support. Keep up the great work.
More features and better service then services costing three or four times as much. Gotta LOVE those SPAM filters. Cut down on our junk mail by 75% in one day. I'm SOLD and I'm going to tell everyone.. webmasters.com are the ones to go with! |
| Paul Jacobson Sparta, NJ seaandme.com |
| I have enjoyed our working relationship for many years and look forward to many more, tell Jeannie I said hello hello. |
| Marilyn Shaner Memphis, TN shanersprinting.com |
| On Jan 17th, I sent an inquiry and received a helpful answer immediately. In the past I've called for support and received excellent service. Great support for a company with such great pricing. |
| Bryan Lesseraux Mineola, NY marklesseraux.com |
| I had a non-standard request to change my hosting account to another domain since I was changing my main domain name to suit my new stage. name.
Support agreed this with no quibble, no extra charge and with full guidance which steps I needed to take. They were helpful at every step of the way. It turned into quite a long thread (19 replies) and several support members replied at different stages, including L. Sterling, Paul Schultz, F. Harber, and some anonymous people only known as "Client Services Team". However, the help was seamless and the approach consistently friendly and enthusiastic. Using Webmasters support is a comfortable experience, you are confident that they understand the problem and will have it resolved for you quickly and with no fuss. Anytime I am asked about webhosting I always recommend webmasters and will always stay with webmasters. Keep up the great service. Thank you guys! :-D |
| Jay Charles aka DonCarlo Newcastle, Afghanistan jaycharleswilson.com |
| i got very good support from mister schmidt!!
thank you very much fritz |
| friedrich zorn wien, Austria friedrichzorn.com |
| Webmasters continues to impress with their value, and level of customer service (Thanks to Paul, especially for going above and beyond). I've hosted my sites here since 2003, and have just completed a very smooth migration to a new PHP7 server, and couldn't be happier. Onward and upward! |
| John Wohland Ottawa, Canada getyoursketch.com |
| Your customer support staff is excellent! I got email replies within 30 minutes average. Helped solve my problem. Again, Great Service. |
| Muhammad Hanif Calgary, Canada pegsol.com |
| Yes... your service is excellent , your support is always there for us and they help us out .
A friend in need is a friend indeed . we thank u all for ur great service and support. job well done Best Regards Hossam and Tarek |
| Tarek Sayed cairo, Egypt server2004.net |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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