Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| beatslinger.com - FAIRFIELD, CA USA |
| wildzipper.com - ANTIOCH, IL USA |
| elasticmind.com - NEW YORK, NY USA |
| themareks.com - VERMILLION, SD USA |
| bsiscales.com - NEW BERLIN, WI USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 augmentedworldweb.com - STOCKHOLM, STOCKHOLM SWEDEN |
| wellsmediaservices.com - GALESBURG, IL USA |
| amerinserv.com - KNOXVILLE, TN USA |
| thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| tournapavalley.com - NAPA, CA USA |
| nationwidetruckrepair.com - LAFAYETTE, NJ USA |
| castlebrook.com - DALLAS, TX USA |
| waterford-centre.com - BONITA SPRINGS, FL USA |
| vporter.com - SAN FRANCISCO, CA USA |
| kenandrewsphotography.com - MARLBOROUGH, MA USA |
| sergneri.net - PETALUMA, CA USA |
| discovermiamidadearts.org - MIAMI, FL USA |
| momsoftware.com - FREMONT, CA USA |
| webhostingreferral.com - TAMPA, FL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| My call was returned promptly and the representative solved the problem and helped me with procedures to prevent future issues. Thanks! |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| Rarely do I submit a help ticket at other companies and hear back within 24 hours. With webmasters it's usually only a matter of minutes before I hear back and the issues are resolved very fast. Great service like this just isn't found with the other big name web hosting companies. |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| Awesome! Install of Moodle required some changes to config files, and within three minutes of sending the email request I received a reply that my changes had been made. You can't beat that for service. |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| Our site was hacked, and the team at Webmasters had it fixed within an hour! I was extremely impressed! |
| Stephanie Lindsay Hickory, NC ascensionhickory.org |
| Thanks for answering my questions on installing WordPress on an Addon hosted Domain. |
| Dave Bruse Duluth, GA w4dtr.com |
| Webmasters.com support staff has done a fantastic job of making quick and helpful replies to all of my inquires. Your support team has handled advanced system/web administration questions, allowing me to develop the type of dynamic web sites my clients desire. Thank you for investing in great customer support! This is what makes you my number one recommended web host. |
| Gregory Wright Champaign, IL redstardesignbureau.com |
| I wish there was something better than excellent. For a big organization such as webmasters, I can't believe how personalized your customer service is. It's fast, complete and easy for those of us semi-computer literates to understand. You have my thanks for caring about your clients and Paul Shultz in your customer care department has a huge thank you for patience and understanding that I don't have. |
| cheryl q Homestead, Fl cherylqproductions.com |
| I help manage the website for a condo association, and when we needed a website I looked at a bunch of different options. While price was considered, one thing that got me, is that your company is a local Tampa area business, and being a condo in the Tampa area, I wanted to support local businesses.
Having used the service now for several years, I can say that I have been very happy with the quality of service and the quality of help/responses to my questions. The experience has been so good, that when my home (up here in the Orlando area) HOA was having issues, I offered to help them with their website and I said they should use webmasters. So I am now involved with to HOA/COA's and both now use you. thanks -brad |
| Bradley Smith Clearwater, FL sandkeyclub.org |
| We have hosted with you for nearly 10 years now. Must say you are terrific. Everything just runs flawlessly. We rarely have had to open any tickets. And even those are attended to almost instantaneously.
Please keep up the outstanding work! |
| Madhu Khemani Ann Arbor, MI growthstockanalytics.com |
| Great service, I have always had my issues resolved immediately, even on a Sunday when I figure I would have to wait till "regular business hours" like other providers have told me in the past.
Thanks!! |
| F Shaw Port Orchard, WA digitalpencil.net |
| Webmasters is great!
In the 7 plus years that I've been hosted at Webmasters.com there's been hardly any downtime or slowdown. The support is quick friendly and reliable, and the one plan one price deal is simple and competitively priced. Getting started is easy and they take care of the domain registration. The bandwidth and data transfer are very generous and I find the control panel quite attractive and versatile. The speed and security are great. I am very happy with the organization and highly recommend it to anyone. |
| Nick Sauro Montreal, Canada librarising.com |
| The best and fastest support I have ever dealt with! Thank you.
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| Salvatore Cusumano Hudson, NY thebluehill.com |
| Thanks! You solved the problem in just a couple of hours! |
| Veronica Martelka Riverside, CT vekweb.com |
| Thanks for being both efficient and understanding of each client’s needs |
| Veronica Bonadeo Martella Riverside, CT vekweb.com |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| Thank you for the great customer service. Day or night you go the extra mile to get it right. |
| Dean McMillan Scottsdale, AZ realproservices.com |
| We have had you guys for about 9 years... You are always so helpful! Your reps are kind, quick and attentive... We sure appreciate you!! Here's to another 9 years :)
God Bless Marie Nixon |
| Marie Nixon Joplin, MO nixonsgarage.com |
| I am more and more impressed each time I contact the support team at Webmasters.com! Each query or request is delivered in a timely and complete fashion, with a courteous reply that everything has been taken care of. As a CPA, I greatly appreciate this attention to detail, and consider this a fortuitous bonus to the incredibly user-friendly interface Webmasters.com makes available with each of their hosting plans. Keep up the awesome work, and thank you for all you do! |
| Bryan P. Lacour Phoenix, AZ lacourltd.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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