Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| phccne.org - MILFORD, NE USA |
| tgarey.com - LUTZ, FL USA |
| chmed.com - NORTH ANDOVER, MA USA |
| callac.com - SLIDELL, LA USA |
| fickel-usa.com - HOLLAND, MI USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| lansche-asia.com - HONG KONG, - HONG KONG |
| all4liberty.com - STANTONVILLE, TN USA |
| joshuahedglin.com - SEDALIA, MO USA |
| swensonbaseball.com - BOISE, ID USA |
| gerotte.com - NEW YORK, NY USA |
| horseandanchor.com - GLENDALE, CA USA |
| maribelledayspa.com - MIAMI, FL USA |
| uberfuzz.com - CHICAGO, IL USA |
| sanjosecandle.com - JAMESTOWN, CA USA |
| thegoodmanlawgroup.com - WEST BLOOMFIELD, MI USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Ryan was quick in responding to my issue and extremely helpful in helping me connect my domain account into my hosting account! #1 service in my book, especially in this day & age. Thank you for being so responsive and quick to help me! |
| Donna Torres Azalea, OR danceofthedragonfly.com |
| you always respond promptly when i have a problem, and are patient with my dumb questions...thank you |
| gaylon kent Las Vegas, NV writersshack.com |
| Hi,
What happened? I can't connect to the server. Sincerely A |
| Aleksey Ulitsky Russell, Canada stellium-wanderers.org |
| Your service team is beyond EXCELLENT. If 10 is the best then your team is 1000!
I have a number of sites with you and I think I have been hosting with you for more than 25 years. In all that time your responses are immediate and helpful, understanding, empathetic and easy to follow. Above all, your instructions ALWAYS, solve the issue in record time. Thank you for all you do every day. With sincere gratitude, Walter Powell PS: Today I had a login issue with all of my sites and Ryan solved them all with an immediate response and followup. Thank you Ryan |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| Thank you for your speedy service and rsponses to my queries. |
| Patty Crowe Arlington, VA crowestudios.com |
| Webmasters has taken customer service a step beyond excellence! I am an IT professional in a customer service call center, and am truely impressed with Webmasters. |
| Brock Fekken Gettysburg, PA bbgenealogy.net |
| On the few occasions a problem occurs with one of my accounts, it is always resolved quickly. Someone usually responds to a support inquiry in minutes (not hours or even days like some other hosting companies). Overall, I have been impressed and continue to be after several years. |
| Joel Styer Boyertown, PA mivs.com |
| I am a novice web site builder and I have had to contact Customer Support at Webmasters on a number of occasions. I have always received the most couteous of care and never felt wrong for not knowing or being new at what we were discussing. I totally see the difference between Webmasters and some of the other "start up" hosting companies out there. I would recommend webmasters to everyone. They are like a part of my family. Thanks.
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| Patty Crowe Arlington, VA richerresourcespublications.com |
| My client owns the domain jpcpr.com and he is your customer. I'm a designer working on his behalf. C. Schmidt worked with me to get the most recent version of Joomla installed, I kept running into errors. I really appreciate that C. Schmidt hung in there and got me through this.... with a great attitude. I don't mind if things aren't 100% smooth, it's all about the way one is treated when having to deal with problems. I was treated extremely well, that's what good customer service is truly all about. |
| Denise Johnson Elmhurst, IL jpcpr.com |
| Paul Schultz has been of great support, for the smooth transition. Continue all the good work. Thanks |
| Nalin Malhotra Delhi, India pentaserv.com |
| John Desantos is absolutely excellent at his job and gives me common sense answers that quickly solve problems I encounter time to time with the hundreds of websites I have hosted with you.
He may be the best person on your staff... Thank You Steve Nunnally NotJustWebsites.com Estero, FL |
| Steven, Nunnally St James City, FL fertilizeralternatives.com |
| My browser keeps giving this message: "The connection for this site is not secure
39.Webmasters.com uses an unsupported protocol" Is there a way to work around this? |
| George Gingerelli Henderson, NV gingerelli.com |
| It's difficult to explain why do we feel completely satisfied with Webmasters.com services. It could be maybe because:
- They always reply / fix issues and doubts in minutes - Their charges are absolutely right - We never had an "out of service" problem in 4 years In fact we rely on their service when we offer service to very important IT integrators and Telecommunication service operators. |
| Alberto Villar Madrid, Spain vidactive.com |
| Great service and excellent level of assistance...many thanks! |
| Katie Doelle Grosse Pointe, MI grossepointeboatclub.com |
| best hosting solution hands down. look no further. best support for any product i have ever had.
thanks for the quick solution ryan glenn and keep up the great work webmasters! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| Webmasters tech support has always been very good. When I've had any problems, they are quick to get me a solution. |
| Doug merchent issaquah, wa merchent.net |
| Customer service is outstanding! Very helpful and resourceful. I'm very pleased with everything you've done. |
| Sandra Trudeau Calgary, Canada leighannelittrellonline.com |
| Paul, Thank you for taking care of my issue with traffic stats in a timely manner and retrieving the missing data.
Sandra |
| Sandra Bruner Bokeelia, FL physiologymodels.info |
| I had a web management feature question that was important for me to have answered for a client, although after-hours. I had a response from from the Webmasters Client Services Team within minutes. This was blazing-fast technical support by the tech, Jason M. |
| Rob Stratton Edmond, OK fopokc.com |
| Your customer support staff is excellent! I got email replies within 30 minutes average. Helped solve my problem. Again, Great Service. |
| Muhammad Hanif Calgary, Canada pegsol.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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