Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| kelode.com - AUBURN HILLS, MI USA |
| universityvideo.org - BLOOMINGTON, MN USA |
| scapularmakers.com - MUNSTER, IN USA |
| growthstockanalytics.com - ANN ARBOR, MI USA |
| wenyebiashara.biz - NAIROBI, - KENYA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
| abs.ccheredia.org - PALM BAY, FL USA |
| lembergsales.com - BINGHAM FARMS, MI USA |
| addystoncleanfill.com - ADDYSTON, OH USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| futurereproductions.com - SOUTHFIELD, MI USA |
| crownjewelevents.com - JIM THORPE, PA USA |
| rotorwayownersgroup.com - PAHRUMP, NV USA |
| atropesend.com - DENVER, NC USA |
| atesl.ca - EDMONTON, AB CANADA |
| essentialoiltherapies.com - ENGLEWOOD, NJ USA |
| hawaiisfishes.com - VOLCANO, HI USA |
| tarnowfamilylawyers.com - BONITA SPRINGS, FL USA |
| medical-search.biz - SUGAR LAND, TX USA |
| sdchristianchamber.com - JAMUL, CA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I have been working with Paul Schultz. He is an extremely helpful and very patient person.My technical skills are slim and when working with Paul, he ie always patient and acknowledges that these changes are challenging. I always feel like such an idiot when i need to keep asking for help..Paul makes me feel like it is OK to have challenges...and makes it very comfortable
He is super Support Person thank you Paul! Denyse Burns |
| Denyse Burns NY, NY madison-burns.com |
| Jeannie H was so good with walking me thru the steps. I can email once again.
Lisa Baldwin |
| Lisa Baldwin Naples, fl baldwin-interiors.com |
| We could not get a sub-domain to work, and Cherie worked with me over a couple of days to get the custom settings worked out. Thank you!!! |
| Heather Huckeba Little Rock, AR arkansascanoeclub.com |
| One of my concerns was how I was supposed to get the website to the internet. Frank at webmasters.com was very helpful when he explained the steps that I needed to take to use the FTP control button on the panel. Frank also demonstrated by how quickly our site would show the file immediately. I almost have the website ready to go, and I know that I will be able to successfully get the site up and manage it. I am truly looking forward to this. Thank you so much Frank, you have a very pleasant demeanor and are very knowledgeable. |
| Robert M. StuppIII Largo, FL michaelfinejewelry.com |
| Thank you for the detailed work. I am very satisfied! |
| Jane Porter Edinburg, Va janeporterart.com |
| Always the best customer service on the web. Thanks for making "the little guy" feel like a big shot!! |
| Lana McClure Ventura, CA mcclure2.com |
| It is nice when I can compliment a company and not complain. Your Customer service is excellent. In the last few months we have had issues with transferring our info to a more secure server. You all were there to hold my hand and get up back up and running.
Yesterday, we had our email go out. Again, you all were to there and resolved our issues overnight. I would recommend your services to others without hesitation. |
| Beth J Evans Asheville, North Carolina precisionacct.com |
| Thank you for the excellent service. It was easy to swap over to the new server with all of the documentation that you have available for us. This is not the kind of thing I do that often so it helps to have good documentation to work from and I hope it keeps you from having to answer the same stuff over and over again.
Thanks again! |
| Tey Brady Pearland, TX teybrady.com |
| Asked about upgrading to a more recent version of a CMS (Joomla). I was promptly told that it could be arranged by migrating to a different server with the necessary specifications. You made the process easy for me. I was given just enough in the way of clear instructions to do my part in the procedure.
Happy ending! |
| Drew Knowles Hot Springs, AR exithere.net |
| Service is great very helpful and quick. Chris and Paul were very patient and took time to answer my numerous questions and solved the various problems that I had with my site.
Thanks again Gentlemen! |
| Bill Hughes N.Vancouver, Canada militaryautographs.com |
| Thanks. Fast service as usual. |
| james dean Los Angeles, CA janiethemovie.com |
| Have been with Webmasters about eight years. Very seldom do I experience down time. When I do, the Help Ticket System provides immediate response, and the problem is usually resolved simply by bouncing the server. |
| Robert Andrews Phoenix, AZ digithall.com |
| Webmasters always has provided us with great support. Further, in the recent server migration Paul was extremely helpful and made the process a smooth one. |
| R Barbour Orlando, FL esaigroup.com |
| As a music composer for film and video I need my web site to be reliable, offer FTP services for my clients and... enough space to accommodate multiformat audio and video streaming so my new customers can enjoy my music samples. Your services match all criteria at reasonable cost—plus it was easy to set up thanks to your great support system. |
| Lars Hidde Los Gatos, CA larshidde.com |
| Paul, Thank you for taking care of my issue with traffic stats in a timely manner and retrieving the missing data.
Sandra |
| Sandra Bruner Bokeelia, FL physiologymodels.info |
| Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer. |
| Carla Gidden London, UK ladiorange.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| This is the second time I've requested support after searching everywhere I could to find and answer. This is the second time I've received an immediate response!
Thank you! |
| Stephanie Bohrman Atoka, TN honorsphere.com |
| We want to thank you for being so understanding when our renewal notice for November 2004 went unanswered for over 30 days. We have since cleared up the problem, and will keep on top of it from now on. Thanks for not taking down our site while we were being stupid.
Your hosting services are great! We have 2 websites hosted with you and hope to continue well into the future. |
| Richard Nodine Benicia, CA beniciacvhoa.com |
| I like that you explain and allow me to attempt to resolve issue on my own before taking care of it yourself if I get stuck. You all are so quick and professional! thanks! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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