Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| pburch.net - HOUSTON, TX USA |
| wjldist.com - THOUSAND OAKS, CA USA |
| harischschools.com - RIDGEWOOD, NY USA |
| idasolutions.net - SCHAUMBURG, IL USA |
| onsitemotorcycle.com - WEST BLOOMFIELD, MI USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 addystoncleanfill.com - ADDYSTON, OH USA |
| jasperroseucsc.com - SAN FRANCISCO, CA USA |
| csoergotech.com - CHESHIRE, CT USA |
| kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| birman.com - SHREWSBURY, MA USA |
| playsetmagazine.com - CRYSTSAL LAKE, IL USA |
| metoptics.com - FLEMINGTON, NJ USA |
| trifectamedals.com - GLEN BURNIE, MD USA |
| eslinstructor.net - SAN JOSE, CA USA |
| theworldofyachts.com - DUBAI, FL U.A.E. |
| theauthorszone.com - PITTSBURGH, PA USA |
| xorandor.org - BRENTWOOD, CA USA |
| robtozier.com - TEMPLE TERRACE, FL USA |
| prompting.com - WILLOWBROOK, IL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I was using the domain richardsclass.com as a gateway for my students. Because students that were not mine started using the site, I added the add-on domain SBVC.us.
Eventually I wanted to make SBVC.us the primary domain in the account. This was because forwarding was not enough, I wanted to be able to use sub-domains extensively. I dreaded the hassle in getting this done. What I found was quite the opposite. It took only two emails, one to inquire about the possibility and one to execute it. Both emails were answered within a few minutes, and the new account for sbvc.us was created and I had the site up and running within the hour. I teach a web development class, (beginner stuff) and have recommended your company to every class. I know of several students, and one faculty member who have created accounts with you. I will continue to recommend Webmasters.com because I have found the service to be excellent. Keep up the great work and the perfect customer service. Richard Collette |
| Richard Collette Beaumont, CA sbvc.us |
| I was worried when you had a hardware failure on server 44 today. One of my domains went down which receives a signification amount of traffic and serves and signification amount of advertising. Every Webmaster understands that hardware failure is almost impossible to prevent, but when it happens you want to know your sites come back online without data loss.
I want to commend the person or persons at Webmasters.com involved in fixing this issue. We lost no data and everything is up and running like new. Thanks for your hard work and we want you to know we appreciate it. For as long as I need a host, Webmasters.com will be the place. |
| Brian Loudenslager Mebane, NC exittraffichits.com |
| Webmasters is great!
In the 7 plus years that I've been hosted at Webmasters.com there's been hardly any downtime or slowdown. The support is quick friendly and reliable, and the one plan one price deal is simple and competitively priced. Getting started is easy and they take care of the domain registration. The bandwidth and data transfer are very generous and I find the control panel quite attractive and versatile. The speed and security are great. I am very happy with the organization and highly recommend it to anyone. |
| Nick Sauro Montreal, Canada librarising.com |
| Value AND service... what a pleasant surprise! Finally, a hosting service that actually responds to their customers needs. THANK YOU! THANK YOU for the GREAT support. Keep up the great work.
More features and better service then services costing three or four times as much. Gotta LOVE those SPAM filters. Cut down on our junk mail by 75% in one day. I'm SOLD and I'm going to tell everyone.. webmasters.com are the ones to go with! |
| Paul Jacobson Sparta, NJ seaandme.com |
| Great support service! Less than 5 minute response in increasing a file-upload limit that caused me problems. |
| Tom Roberts Batavia, IL muonsinc.com |
| Webmasters continues to impress with their value, and level of customer service (Thanks to Paul, especially for going above and beyond). I've hosted my sites here since 2003, and have just completed a very smooth migration to a new PHP7 server, and couldn't be happier. Onward and upward! |
| John Wohland Ottawa, Canada getyoursketch.com |
| Thanks for the support team to help to solve my problems, and special thanks to Mr. Thomas for his patience in answering my questions. |
| Howard Lai Hong Kong lai.info |
| Paul, Thank you for taking care of my issue with traffic stats in a timely manner and retrieving the missing data.
Sandra |
| Sandra Bruner Bokeelia, FL physiologymodels.info |
| Thank you for handling a complicated job so efficiently and with little bother.. Good job Ryan! |
| Jane Porter Burke, Va janeporterart.com |
| I've hosted with Webmasters for over 15 years. My migration to a new server and SSL went very smooth. If anything, I was the problem for taking so long to do 1 or 2 simple things! Highly recommend! |
| Melvin Hale Palm Springs, CA artistla.com |
| The support I am receiving during a switch to a new server is Outstanding! That is why I have used Webmasters for over 20 years! |
| Wes Lingerfelt Nipomo, CA omsinc.org |
| Dear Webmasters:
I would like to bring your attention to the exemplary customer service provided by Paul Schultz. Paul is at all times professional, courteous, knowledgeable, respectful, responsive, solutions oriented, and fun to work with. More than that, Paul has the most important skill of all; integrity with his word. He says what he's going to do and then he does what he said he would do and he does it when he said he would do it. There is no higher accolade I can give. He is an amazing ambassador for Webmasters.com. Thank you Paul for your continued support. Sincerely, Walter R. Powell, Architect AIBC www.SunshineCoastHomeDesign.com |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| I have several client and personal domains and sites on Webmasters. The support is top notch and friendly and mostly very prompt. email seems to work better than reaching support on the phone. |
| Dwight Porter Medford, MA surfacetheory.net |
| Received detailed answers to my questions within minutes from L. Stirling. Thank you! |
| John Hoover Honolulu, HI hawaiisfishes.com |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| Cherie was very helpful. She went out of her way to help me solve a problem. I would rely on Cherie to help me again. |
| Phillip Haris Tampa, FL mindbomb.tv |
| I'm very very happy with the service I received from your team (and Paul)! I'm also extremely grateful for all of the quick responses and assistance I received from your company to help me transfer over my domain and set everything up! The customer service is simply EXCELLENT!
And not only were you quick to respond to my questions and point me in the right direction each time, you also went above-and-beyond to make me a very happy client :) Specifically, I was not able to figure out how to move all my old website data into your servers and basically re-create my website from when it was hosted on wordpress.com. You did it for me and I couldn't be happier! My clients are also much happier now that they can book on my site and things are running smoothly again! Kudos to you and your team and thank you so so much!!! - Chris |
| Chris Dion Ottawa, Canada bodground.com |
| Tammy was very prompt in responding to my e-mails. Our Webmaster is out of town and I needed to make payment to keep our account active. I didn't have the correct e-mail address for the Domain portion of our account and she sent me what I needed to know so I could continue the process to make our payment. The support was very professional, detailed and quick. |
| Cathi LaBonte Austin, TX ewga-austin.com |
| My physical server at Webmasters.com was sometimes slow, with spiky errors ... something really difficult to capture but that was disturbing the service that we provide.
In a matter of hours Webmasters.com support staff detected the problem, isolated the source of malfunction and fixed the issue. Now our domains are back, up and running. Simply excellent service. |
| Alberto Villar Madrid, Spain vidactive.com |
| Ryan Glen was fast to respond, quick ro act and informative. Great job! |
| Quinn F Harry Laurel, MD penquinn.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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