Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| universityvideo.org - BLOOMINGTON, MN USA |
| scapularmakers.com - MUNSTER, IN USA |
| growthstockanalytics.com - ANN ARBOR, MI USA |
| wenyebiashara.biz - NAIROBI, - KENYA |
| takaraasianart.com - POMPTON LAKES, NJ USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
| abs.ccheredia.org - PALM BAY, FL USA |
| lembergsales.com - BINGHAM FARMS, MI USA |
| addystoncleanfill.com - ADDYSTON, OH USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| pokornyrelays.com - LAKE HOPATCONG, NJ USA |
| autoformgroup.com - HOLLAND, MI USA |
| twowordculture.com - SPOKANE, WA USA |
| server1.storagemaxnc.com - RALEIGH , NC USA |
| clausrademacher.com - NEW YORK, NY USA |
| illinoisfirm.com - MOUNT VERNON, IL USA |
| samlatture.com - OKLAHOMA CITY, OK USA |
| kravitzpllc.com - BLOOMFIELD HILLS, MI USA |
| kwikkonnection.com - HIGHLAND, IL USA |
| rocketsaway.com - MIDDLETOWN, CT USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I am pleased with the support service. It is one of the best! |
| Jorge A. Arias Pachuca, Mexico valhallasystems.net |
| My physical server at Webmasters.com was sometimes slow, with spiky errors ... something really difficult to capture but that was disturbing the service that we provide.
In a matter of hours Webmasters.com support staff detected the problem, isolated the source of malfunction and fixed the issue. Now our domains are back, up and running. Simply excellent service. |
| Alberto Villar Madrid, Spain vidactive.com |
| We have had you guys for about 9 years... You are always so helpful! Your reps are kind, quick and attentive... We sure appreciate you!! Here's to another 9 years :)
God Bless Marie Nixon |
| Marie Nixon Joplin, MO nixonsgarage.com |
| Excellent, very friendly, patient and helpful support! It's nice that at Webmasters, they are still people to talk to. Keep up the good work and thanks to you personally, Mr. Schultz. |
| Oliver Schneider long island city, ny djreset.com |
| Had to make a tech support call last Thurs (8/13/09) regarding setting up our site to accept credit cards, a shopping cart and other ecommerce issues. C. Schmidt was the tech support rep that took my call, and she spent quite a bit of time with me, answering all of my questions and explaining all the scenarios. She was very patient and understanding of my lack of knowledge. I really appreciated the expert tech support. Great job! Thanks. |
| Leon Foust Bartlesville, OK adamsblvd.org |
| I too, am also that which shall be known as a 'test'. |
| Fred Frogger Anytown, FL ix4.com |
| Thanks to Paul Schultz for quickly resolving an issue with our site. Much appreciated! |
| Michael Arrington Vancouver, WA acaciarg.com |
| Heather was amazing today in assisting with the upload of IHS's new website. Great job!!! |
| Sal Power Hillsborough, NJ ihs-nj.com |
| I really apreciate your service, it is quick, user frendly and a very good tech support. |
| Mathieu Gendreau Kelowna, Canada runefr.com |
| My client owns the domain jpcpr.com and he is your customer. I'm a designer working on his behalf. C. Schmidt worked with me to get the most recent version of Joomla installed, I kept running into errors. I really appreciate that C. Schmidt hung in there and got me through this.... with a great attitude. I don't mind if things aren't 100% smooth, it's all about the way one is treated when having to deal with problems. I was treated extremely well, that's what good customer service is truly all about. |
| Denise Johnson Elmhurst, IL jpcpr.com |
| I have received the most attentive and timely service from Tammy Pettine. In today's marketplace you stand out.
Our company delivers several customer service training programs, so I can assure you the that you and your staff "stand out" Thank you for being my web host! Denyse Burns Principal Madison-Burns & Associates, LLC |
| denyse burns NY, NY madison-burns.com |
| hello,
thank you for the very good support, i will find in europe nobody like you!!! thank you special c schmidt, you make a great job!! greetings from vienna, fritz |
| friedrich zorn wien, at friedrichzorn.com |
| Paul did an excellent job on getting my FTP login working so I could upload new files to my website.
Thank you Paul! |
| Mark Toro Delaware, OH torophoto.com |
| I have several client and personal domains and sites on Webmasters. The support is top notch and friendly and mostly very prompt. email seems to work better than reaching support on the phone. |
| Dwight Porter Medford, MA surfacetheory.net |
| I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service! |
| Brian Ekdale DeKalb, IL liminal-state.com |
| Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer. |
| Carla Gidden London, UK ladiorange.com |
| Rapid response to a perplexing problem. From what I know of computers, John, the technician, did an outstanding job in thoroughly researching the problem history and in coming up with a solution. He took very good care of me - no complaints - just compliments. Thank you! |
| Cheryl Quinlan Homestead, FL cherylqproductions.com |
| John DeSantis did a great job resolving the issue with our email being unable to reach @yahoo.com email accounts.
Thanks.... |
| Beth Schwenzfeier Evans, GA ourgreatwraps.com |
| Thank you to Paul for getting me through the migration successfully. |
| George Gingerelli Henderson, NV gingerelli.com |
| You are doing good
I hope you continue to |
| Nawzad Medhat scarborough, Canada dengekan.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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