Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| silverfernlandscaping.net - HALFMOON BAY, BRITISH COLUMBIA CANADA |
| saladrecords.com - PAWTUCKET, RI USA |
| safeguardds.com - BONITA SPRINGS, FL USA |
| jordanbeauty.com - WADI MOUSA, MA'AN JORDAN |
| kelode.com - AUBURN HILLS, MI USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
| abs.ccheredia.org - PALM BAY, FL USA |
| lembergsales.com - BINGHAM FARMS, MI USA |
| addystoncleanfill.com - ADDYSTON, OH USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| playsetmagazine.com - CRYSTSAL LAKE, IL USA |
| kinberg.net - LIPARI , ME ITALY |
| asrpr.org - MIAMI, FL USA |
| phil-old.us.vu - TAMPA, FL USA |
| robtozier.com - TEMPLE TERRACE, FL USA |
| bussard.org - WELLESLEY HILLS, MA USA |
| thecleandog.com - ATLANTA, GA USA |
| lms.renovanowcloud.com - MIAMI, FL USA |
| atesl.ca - EDMONTON, AB CANADA |
| pfsholding.com - MONTES, - PORTUGAL |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| C. Schmidt had been quite helpful in attending to our ticket and apprecaite for her
kind assistance & support Have A Great Day and wish you Great success in the best in all your undertakings Best regards |
| Florence Chia/ Lim Singapore, Singapore singaporebusinessguide.com |
| As each year goes by with Webmasters.com we know that we made the absolute correct choice in someone who truly believes in customer service. Since making a move to you several years ago, we have NEVER regretted making the migration to Webmasters.com
Marg Hyland, President Pegeen.com |
| Marg Hyland Orlando, fl pegeen.com |
| A few problems to start, but everything was resolved and I'm very satisfied... as always! |
| Rod Jordan Ft. Walton Beach, FL neilhooker.net |
| your service is better than excellent. I'm not afraid to ask any questions even if some of them sound dumb to me. Your staff is very understanding and extremely patient with those of us who aren't anywhere close to being a computer whiz. Thank you so very much. Webmasters Rocks!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| Service is great very helpful and quick. Chris and Paul were very patient and took time to answer my numerous questions and solved the various problems that I had with my site.
Thanks again Gentlemen! |
| Bill Hughes N.Vancouver, Canada militaryautographs.com |
| I have always found your staff knowledgable and very helpful.
Whenever I've had trouble figuring out some type of html code, file paths, or DNS settings, they have always provided fast and informative assistance. Thank you. |
| JT Garrette Sherman Oaks, CA gatgar.com |
| Ryan has great communication skills.and is very genuine. Thank you! |
| Steve Karl Pittsburgh, PA shadysiderentals.net |
| I am a very low budget customer yet I have always been treated like I spend thousands. I hope to be a high budget customer one day and I'll surely be yours then too. |
| Mark Carver Groveland, FL ampcoating.com |
| Thank you for your quick response in solving the disk quota issue. Much, much appreciated. |
| elegant brain Buffalo, NY elegantbrain.com |
| Jeannie H was so good with walking me thru the steps. I can email once again.
Lisa Baldwin |
| Lisa Baldwin Naples, fl baldwin-interiors.com |
| Value AND service... what a pleasant surprise! Finally, a hosting service that actually responds to their customers needs. THANK YOU! THANK YOU for the GREAT support. Keep up the great work.
More features and better service then services costing three or four times as much. Gotta LOVE those SPAM filters. Cut down on our junk mail by 75% in one day. I'm SOLD and I'm going to tell everyone.. webmasters.com are the ones to go with! |
| Paul Jacobson Sparta, NJ seaandme.com |
| I've been with Webmasters for over 20 years (just about their beginning, I think). I've had a few dealings with support over the years and have had excellent and prompt responses and service from them every time.
They are great to work with and I intend to stay with them. |
| Mike Lowe Anchorage, AK mlowe.com |
| thank you paul! i appreciate the help, and i’m sure you could see my frustration. i wish it was possible for |
| Stan Latham Sumner, wa superpchelp.com |
| I've always received prompt and excellent service at Webmasters. |
| Chris Kilgore Alpharetta, GA chriskilgore.com |
| I have several sites hosted here. The features got me hooked but the service is what keeps me here. Like tonight, a simple renewal problem, solved in 22 minutes after sending an email to support. I have already waited days from other hosting companies for a reply with no real answer. Webmasters is by far the most prompt host that I have dealt with in the past 16 years. |
| Joel Styer Vienna, OH dafe.org |
| Thank you for the great customer service. Day or night you go the extra mile to get it right. |
| Dean McMillan Scottsdale, AZ realproservices.com |
| Just got through a major mess of locked accounts for spam email...and it took 2 days, but Chris Saladino (S108) got the problem fixed.
THANK YOU!!! |
| Cinda K Lester Downers Grove, IL hcck.us |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| John Desantos is absolutely excellent at his job and gives me common sense answers that quickly solve problems I encounter time to time with the hundreds of websites I have hosted with you.
He may be the best person on your staff... Thank You Steve Nunnally NotJustWebsites.com Estero, FL |
| Steven, Nunnally St James City, FL fertilizeralternatives.com |
| Yes... your service is excellent , your support is always there for us and they help us out .
A friend in need is a friend indeed . we thank u all for ur great service and support. job well done Best Regards Hossam and Tarek |
| Tarek Sayed cairo, Egypt server2004.net |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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