Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| beatslinger.com - FAIRFIELD, CA USA |
| wildzipper.com - ANTIOCH, IL USA |
| elasticmind.com - NEW YORK, NY USA |
| themareks.com - VERMILLION, SD USA |
| bsiscales.com - NEW BERLIN, WI USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 augmentedworldweb.com - STOCKHOLM, STOCKHOLM SWEDEN |
| wellsmediaservices.com - GALESBURG, IL USA |
| amerinserv.com - KNOXVILLE, TN USA |
| thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| geoloil.com - CALGARY, AB CANADA |
| vesuviocoffee.com - MURRAY, KY USA |
| insidegt.com - BYRON CENTER, MI USA |
| rbc5401.org - PHILADELPHIA, PA USA |
| fussnerslaststand.com - HAPPY VALLEY, WA USA |
| radiantheart.com - BERKELEY, CA USA |
| mrhallsroom.com - GARLAND, TX USA |
| spokanecenter.com - SPOKANE, WA USA |
| desjean.com - MONT ST-HILAIRE, QC CANADA |
| durneyconsulting.com - ESCONDIDO, CA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| Great support service! Less than 5 minute response in increasing a file-upload limit that caused me problems. |
| Tom Roberts Batavia, IL muonsinc.com |
| I would like to thank your staff for helping me get my internet services off the ground by answering some pretty tough questions. I believe I spoke with a Ms. Schmidt who was very helpful and patient with me. I've called before to ask questions however, I never received the kind of customer service that makes you feel like YOU are the most important person and YOUR questions are the top concern. It's nice to see a person that's willing to do whatever it takes to make sure you're completely satisfied and knowledgable of what needs to be done. I appreciate you being patient and very courteous. |
| Kenneth McIntosh Hamilton, OH lingerie2play.com |
| Thanks for the support team to help to solve my problems, and special thanks to Mr. Thomas for his patience in answering my questions. |
| Howard Lai Hong Kong lai.info |
| No, your service isn't excellent, it is rhodium with platinum trim. I can't tell you how much I appreciate all your help, knowledge and patience. You have consistently (and quickly I might add) responded to and SOLVED each and every one of my problems through the years, the latest being with permission and FTP problems uploading my new website. Your knowledge on different types of web software just amazes me. From step by step help in terms I can understand to alternate solutions....Wonderful!! A heartfelt thank you on this latest problem that was 100 percent resolved in a very short period of time just seem like enough. Your support team is the very best anywhere. Thanks again. |
| Cheryl Quinlan Homestead, Fl cherylqproductions.com |
| I can't thank you enough, Webmasters.com support team. You've been awesome! Your immediate responses, technical skills, and patience helped me through a challenging time with my website. I especially appreciated the kindness and expertise exhibited by Paul Schultz and Ryan. You both are a tremendous asset to Webmasters and I am so grateful for all of your help! |
| Terry Lubotsky Clearwater Beach, FL terry-lubotsky.com |
| Rarely do I submit a help ticket at other companies and hear back within 24 hours. With webmasters it's usually only a matter of minutes before I hear back and the issues are resolved very fast. Great service like this just isn't found with the other big name web hosting companies. |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| You really need a choice to select "Your service is Excellent", very good does not quite say how great it really is. Of the dozen or so hosts I have dealt with, Webmasters clearly has the best support. They also have the quickest response time I have seen and when you really need help, that means a lot. Highly recommended. |
| Joel Styer Boyertown, PA mivs.com |
| Webmasters.com support staff has done a fantastic job of making quick and helpful replies to all of my inquires. Your support team has handled advanced system/web administration questions, allowing me to develop the type of dynamic web sites my clients desire. Thank you for investing in great customer support! This is what makes you my number one recommended web host. |
| Gregory Wright Champaign, IL redstardesignbureau.com |
| You are doing good
I hope you continue to |
| Nawzad Medhat scarborough, Canada dengekan.com |
| Thank you to Paul for getting me through the migration successfully. |
| George Gingerelli Henderson, NV gingerelli.com |
| Cherie was very helpful. She went out of her way to help me solve a problem. I would rely on Cherie to help me again. |
| Phillip Haris Tampa, FL mindbomb.tv |
| I've been with webmasters for about 20 years. The service is prompt, professional and leads to solutions to any issues I have, though they are always things I don't know how to do. In addition it's amazing that the service people sign their messages, and I have seen th same names year after year. Excellent service always. |
| Stephen Lewis New York, NY elasticmind.com |
| Webmasters always has provided us with great support. Further, in the recent server migration Paul was extremely helpful and made the process a smooth one. |
| R Barbour Orlando, FL esaigroup.com |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| Besides offering more service for less money than any other web-hosting service I've found, technical support is top-notch and very fast. Thank you. |
| Shannon Alderman Elmhurst, NY jpcpr.com |
| I wanted to send this note to praise one of your employees. Her name is Jeannie H. in Support. I have to tell you that she has saved my life on at least two occassions. Each problem was very complex and took a lot of skill, knowledge and a desire to go that extra mile to help out a customer in need. She was so helpful, even when she had to explain computers 101 to me so that I could comprehend the troubleshooting, and solutions to my computer support issues. She always called back in a timely manner if I could not get to speak to her directly. Each issue nearly caused panic on my end but she always came through for me and managed to put me at ease at the same time. As we all know, computer support problems can be some of the most frustrating problems in the world, especially when one's company livelihood is involved. So please give a huge thank you to her for me and please reward her in some way on your end. |
| Sonia Zubiate El Paso, TX etiquetteispower.com |
| I feel support went above and beyond to help me out - specifically Paul Schultz. My site was down and I was feeling pretty frustrated. Instead of just telling me how to resolve the issue, Paul found out what it was and then made the adjustment to get my site back up.
I have always been very pleased with the timely responses from Support. Thank you for all your help. |
| Sue Seay Kalama, WA findinfive.com |
| I'm a test.
Yep |
| Fred Frogger Anytown, FL ix4.com |
| My client owns the domain jpcpr.com and he is your customer. I'm a designer working on his behalf. C. Schmidt worked with me to get the most recent version of Joomla installed, I kept running into errors. I really appreciate that C. Schmidt hung in there and got me through this.... with a great attitude. I don't mind if things aren't 100% smooth, it's all about the way one is treated when having to deal with problems. I was treated extremely well, that's what good customer service is truly all about. |
| Denise Johnson Elmhurst, IL jpcpr.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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