Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| jfeldredge.com - NASHVILLE, TN USA |
| jayfilterphotography.com - WHITEFISH BAY, WI USA |
| hotelamarea.com - LIPARI, -IT ITALY |
| thayerfilm.com - GREENSBORO, MD USA |
| floridastair.com - FORT MYERS, FL USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 bodground.com - OTTAWA, ON CANADA |
| myretirementpayday.com - HALFMOON BAY, BC USA |
| marciamickelson.com - SAN ANTONIO, TX USA |
| jimquesta.com - CINCINNATI, OH USA |
| dearbornallergyasthma.com - DEARBORN, MI USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| sharongreenstudio.com - OWINGS MILLS, MD USA |
| ftipos.com - DEPEW, NY USA |
| leighscove.com - PRAIRIEVILLE, LA USA |
| psep.biz - EAST BETHEL, MN USA |
| photoshow.org - REYKJAVIK, - ICELAND |
| thechubbypickles.com - TOLEDO, OH USA |
| ea6bprowler.org - SEGUIN, TX USA |
| superpchelp.com - SUMNER, WA USA |
| forsmiles.com - CORAL GABLES, FL USA |
| wellsmediaservices.com - ABINGDON, IL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I want to commend you on the excellent customer service, provided by Webmaster Team member, C. Schmidt. I have been a customer for a number of years and to my knowledge today's experience has been the best yet. Ms. Schmidt was courteous, resourceful, knowledgeable, helful and...oh yes...a pleasure to inteact with.
Contacting "Teckies", be it written or verbally by those of us who are not technically adept at the processes involved or the jargon used can be a horrible experience. She made easy. Thanks!!! |
| Lil Adams Philadelphia, PA dateunderwear.com |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| Thanks to Paul and the other admins who helped me to get my account reset and my site back up and running so quickly. The admins @ Webmasters are always helpful, fast, and knowledgeable. |
| Jason Hayes Casa Grande, AZ coalblog.org |
| best hosting solution hands down. look no further. best support for any product i have ever had.
thanks for the quick solution ryan glenn and keep up the great work webmasters! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| Thanks for all your help and excellent support.. You are the best! |
| Jose Perez Bobadilla San Juan, PR sdtonline.net |
| As always service is excellent and very important to me. Thanks again. |
| Jeff Mumby Lincoln, NE jeftoys.com |
| I emailed a problem last Thursday and got a response today Monday. The info I received from Paul Schultz was excellent and most helpful. Even for a numb head like me... This is a good reason to stick with your company for our web needs..
Sincerely, Lenny Copp |
| Lenny Copp Fullerton, CA classicvws.com |
| Ryan Glen was fast to respond, quick ro act and informative. Great job! |
| Quinn F Harry Laurel, MD penquinn.com |
| A few problems to start, but everything was resolved and I'm very satisfied... as always! |
| Rod Jordan Ft. Walton Beach, FL neilhooker.net |
| I have been extremely satisfied with all my encounters with Webmasters.com support. They are always prompt, helpful, and kind. I have watched other hosting companies come and go, and know many people that are unsatisfied with their hosting company. I'm proud to say I'm completely satisfied with the quality of both the service and support that I receive from Webmasters.com. Thanks again! |
| Connor Mason Brentwood, TN bigconna.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| Greetings! I want to thank you for your promp response to my billing question. I have passed the information you sent to the Accounts Payable department and they are happy! (It's always good to have happy A/P people!) Thanx!
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| Lowell Harris Charlotte, NC dpcginfo.com |
| Asked about upgrading to a more recent version of a CMS (Joomla). I was promptly told that it could be arranged by migrating to a different server with the necessary specifications. You made the process easy for me. I was given just enough in the way of clear instructions to do my part in the procedure.
Happy ending! |
| Drew Knowles Hot Springs, AR exithere.net |
| Webmasters has taken customer service a step beyond excellence! I am an IT professional in a customer service call center, and am truely impressed with Webmasters. |
| Brock Fekken Gettysburg, PA bbgenealogy.net |
| As we are trying to develop a new website and bring our current site up to the new technology age, it has been challenging to say the least. We are grateful for the support staff at webmasters. Every request for help is answered promptly and the knowledge shared is invaluable. Thank you! We are close to bringing our new site on line and we know webmasters will be pleased also for hosting purposes! |
| Rhonda t Prince Frederick, MD leapforwardinc.org |
| Paul Schultz is one of the best hosting techs I have worked with. |
| Karin Ellison Newport, OR brighthorizonsriding.org |
| Superb response - less than 5 minutes and problem resolved.
Thankyou Mr Harber |
| Gary Beck Croydon, United Kingdom chromacolour.co.uk |
| I want to send a special “shout-out” of gratitude and thanks. Your support team has to be one of the best - anywhere. I very much appreciate your lightning speed replies.
Katina |
| Katina Kefalos Pittsburgh, PA shadysiderentals.org |
| Rapid response to a perplexing problem. From what I know of computers, John, the technician, did an outstanding job in thoroughly researching the problem history and in coming up with a solution. He took very good care of me - no complaints - just compliments. Thank you! |
| Cheryl Quinlan Homestead, FL cherylqproductions.com |
| I am really impressed with all the efficiency that the support team have .. You are really the best !! Especially Curran who is always there when needed .. Thank you again for all your efforts .. |
| Jack Farraj Amman, Jordan jct.com.jo |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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